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2012
July
M
management survey
management survey
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We would appreciate your time to answer this short survey to assist us in facilitating a robust conversation on Tuesday. We would appreciate the survey being completed by Friday at 5pm. Thank you
What is Chorus's purpose?
Please allocate 100 points between the following statements to reflect your view of the importance to the organisation
Effective infrastructure build and management
Creating customer partnerships and shared margin improvements
Driving innovation and growth in the total market
Delivering and increasing shareholder returns
Minimising regulatory conflict
0
How important are the various stakeholder groups in creating a successful business?
Rank 1-8 according to importance
Shareholders
-- Select --
1
2
3
4
5
6
7
8
Customers
-- Select --
1
2
3
4
5
6
7
8
End users
-- Select --
1
2
3
4
5
6
7
8
Regulators
-- Select --
1
2
3
4
5
6
7
8
Government
-- Select --
1
2
3
4
5
6
7
8
Staff
-- Select --
1
2
3
4
5
6
7
8
Community
-- Select --
1
2
3
4
5
6
7
8
Crown Fibre Holdings
-- Select --
1
2
3
4
5
6
7
8
What is the optimal framework for interacting with our customers?
Transactional within regulatory framework
Traditional arms length customer supplier relationship
Partnerships aimed at delivering value improvements in both businesses
Framework
How critical is understanding and delivering to customer needs to the success of your functional area?
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
My functional area relies on having satisfied customers
My functional area is accountable for delivering customer requirements
Please assess the following statements
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Chorus is an infrastructure provider delivering fixed line capability to key telecommunciations retailers in NZ
Chorus is a service organisation with the aim of supporting current customers with existing and new services in the telecommunications market
Chorus is a service organisation with the aim of driving innovation and delivering new services to current customers and new industries
What is the single most critical objective on which the senior team needs to be aligned?
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