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Are you a working adult over the age of 18?
 
Yes
 
No
 
 
 
Do you own a home and reside in it?
 
Yes
 
No
 
 
 
Have you hired an electrician for any home repairs?
 
Yes
 
No
 
 
 
What was the electrician hired for? To repair an item? If so, what item?
   
 
 
 
How did you find an electrician to hire?
   
 
 
 
How did you contact the electrician?
 
Via Internet
 
Via Telephone
 
Via Email
 
Other
 
 
 
 
How much time passed from the notice of the issue to the time you contacted the electrician?
 
Same day
 
1-3 days
 
4-6 days
 
1-2 weeks
 
3-4 weeks
 
1-2 months
 
3-5 months
 
6 months to a year
 
1 year or more
 
 
 
Were you provided an estimate?
 
Yes
 
No
 
 
 
How long did it take for the repair to be completed after you contracted the electrician?
 
Same day
 
1-2 days
 
3-6 days
 
1-2 weeks
 
3-4 weeks
 
1 month or more
 
 
 
Were you satisfied with the time frame of the response?
 
Yes
 
No
 
 
 
What prevented you from hiring an electrician?
 
I never needed one
 
I did the repair myself
 
I had a friend do the repair
 
Other
 
 
 
 
What item needed repaired?
   
 
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