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  1. Surveys
  2. 2015
  3. November
  4. M
  5. Mediator Credibility, Credentials, and Skills
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Exit Survey »
 
 
* Have you ever participated in any form of conflict / dispute resolution where there is a neutral third party mediator?
 
YES
 
NO
 
 
* Before taking this survey, what is your level of understanding with dispute resolution and mediation?
 
NONE
 
FAIR AMOUNT
 
EXCELLENT
 
 
 
Helpful Definitions 

 ‘Family Divorce’ mediation is using a neutral third party to assist soon to be ex-spouses to determine what is best for themselves and any children upon separation. These cases are more likely to involve emotional distress, and have psychological consequences on all members of the family. The issues discussed include, but are not limited to the following: distribution of property, child support, child custody, retirement, and taxes.


 ‘Civil’ mediation is using a neutral third party to assist two disputing parties negotiate terms for a settlement in order to avoid litigation. These cases are most likely non-violent conflicts. The issues disputed include, but are not limited to the following: monetary compensation, neighbors, tenant contracts, and business liability.
 
 
 
*
Which of the below resolution/mediation methods will you commit to in order to settle a "Family Divorce" or "Civil" dispute?
 
Disputing parties mutually develop creative solutions with minimum mediator input, to resolve their own conflict and settle on agreeable terms.
 
Disputing parties use the mediators recommendations and guidance to develop solutions for settlement terms.
 
Disputing parties and mediator actively participate in a tri-partisan negotiation to evaluate each others recommendations for developing agreeable settlement terms.
 
 
* Do you agree that your "level of commitment" is responsible for achieving your preferred method of resolution?
Strongly Disagree Disagree Neither Disagree nor Agree Agree Strongly Agree
 
 
* Do you agree that a 'third party mediator' is responsible for achieving your preferred method of resolution?
Strongly Disagree Disagree Neither Disagree nor Agree Agree Strongly Agree
 
 
When selecting a third party mediator to represent your dispute, how ‘important’ do you perceive their professional expertise and subject matter knowledge to be?

Not at all Important Somewhat Unimportant Neither Important Nor Unimportant Somewhat Important Very Important
* Family Divorce Dispute
* Civil Dispute
 
When selecting a third party mediator to represent your dispute, how ‘important’ do you perceive their academic credentials and qualifications to be? (elg. certifications, level of education, academic field of study)


Not at all Important Somewhat Unimportant Neither Important Nor Unimportant Somewhat Important Very Important
* Family Divorce Dispute
* Civil Dispute
 
When selecting a third party mediator to represent your dispute, how ‘important’ do you perceive their interpersonal communication and problem-solving skills to be?

Not at all Important Somewhat Unimportant Neither Important Nor Unimportant Somewhat Important Very Important
* Family Divorce Dispute
* Civil Dispute
 
 
 
Helpful Definitions 

 ‘Family Divorce’ mediation is using a neutral third party to assist soon to be ex-spouses to determine what is best for themselves and any children upon separation. These cases are more likely to involve emotional distress, and have psychological consequences on all members of the family. The issues discussed include, but are not limited to the following: distribution of property, child support, child custody, retirement, and taxes.


 ‘Civil’ mediation is using a neutral third party to assist two disputing parties negotiate terms for a settlement in order to avoid litigation. These cases are most likely non-violent conflicts. The issues disputed include, but are not limited to the following: monetary compensation, neighbors, tenant contracts, and business liability.

A Nonspecific 'Generic' third party mediator comes from any professional background and may not have specific knowledge on a subject matter.
 
 
What is the likelihood that a third party mediator, who is also a practicing Attorney or Former Judge,  will influence your 'level of commitment' as it pertains to a Family Divorce or Civil dispute?

Highly Unlikely Somewhat Unlikely Neither Likely Nor Unlikely Very Likely Highly Likely
* Family Divorce Dispute
* Civil Dispute
 
What is the likelihood that a third party mediator, who is also a practicing Psychotherapist, Psychologist, or Social Worker, will influence your 'level of commitment' as it pertains to a Family Divorce or Civil dispute?
Highly Unlikely Somewhat Unlikely Neither Likely Nor Unlikely Very Likely Highly Likely
* Family Divorce Dispute
* Civil Dispute
 
What is the likelihood that a third party mediator, who is also a practicing Financial Consultant or Accountant, will influence your 'level of commitment' as it pertains to a Family Divorce or Civil dispute?
Highly Unlikely Somewhat Unlikely Neither Likely Nor Unlikely Very Likely Highly Likely
* Family Divorce Dispute
* Civil Dispute
 
What is the likelihood that a third party mediator, who is also a practicing Organizational Change Consultant, will influence your 'level of commitment' as it pertains to a Family Divorce or Civil dispute?
Highly Unlikely Somewhat Unlikely Neither Likely Nor Unlikely Very Likely Highly Likely
* Family Divorce Dispute
* Civil Dispute
 
What is the likelihood that a third party mediator, who has a nonspecific (Generic) profession, will influence your 'level of commitment' as it pertains to a Family Divorce or Civil dispute?

**A Generic mediator comes from any professional background and may not have specific knowledge on a subject matter***
Highly Unlikely Somewhat Unlikely Neither Likely Nor Unlikely Very Likely Highly Likely
* Family Divorce Dispute
* Civil Dispute
 
 
 
Helpful Definitions

‘Family Divorce’ mediation is using a neutral third party to assist soon to be ex-spouses to determine what is best for themselves and any children upon separation. These cases are more likely to involve emotional distress, and have psychological consequences on all members of the family. The issues discussed include, but are not limited to the following: distribution of property, child support, child custody, retirement, and taxes.


‘Civil’ mediation is using a neutral third party to assist two disputing parties negotiate terms for a settlement in order to avoid litigation. These cases are most likely non-violent conflicts. The issues disputed include, but are not limited to the following: monetary compensation, neighbors, tenant contracts, and business liability.

A Nonspecific 'Generic' third party mediator comes from any professional background and may not have specific knowledge on a subject matter
 
 
How ‘likely’ will you select a ‘Generic’ third party mediator, who only has the state/court-approved 40-hour mediation training  to represent your dispute?

Highly Unlikely Somewhat Unlikely Neither Likely Nor Unlikely Very Likely Highly Likely
* Family Divorce Dispute
* Civil Dispute
 
How ‘likely’ will you select a ‘Generic’ mediator, who only has the state/court-approved 40-hour training, plus specialized certification training to represent your dispute?

Highly Unlikely Somewhat Unlikely Neither Likely Nor Unlikely Very Likely Highly Likely
* Family Divorce Dispute
* Civil Dispute
 
How ‘likely’ will you select a ‘Generic’ mediator, who only has the state/court-approved 40-hour training, and a Bachelor Degree  to represent your dispute?

Highly Unlikely Somewhat Unlikely Neither Likely Nor Unlikely Very Likely Highly Likely
* Family Divorce Dispute
* Civil Dispute
 
How ‘likely’ will you select a ‘Generic’ mediator, who only has the state/court-approved 40-hour training, and a Master Degree to represent your dispute?

Highly Unlikely Somewhat Unlikely Neither Likely Nor Unlikely Very Likely Highly Likely
* Family Divorce Dispute
* Civil Dispute
 
How ‘likely’ will you select a ‘Generic’ mediator, who only has the state/court-approved 40-hour training, and a Doctorate Degree to represent your dispute?

Highly Unlikely Somewhat Unlikely Neither Likely Nor Unlikely Very Likely Highly Likely
* Family Divorce Dispute
* Civil Dispute
 
 
How 'likely' will you select a ‘Generic’ third party mediator, with an academic degree in the fields of Psychology or Social Sciences field of studies to represent your dispute?
 
Highly Unlikely Somewhat Unlikely Neither Likely Nor Unlikely Very Likely Highly Likely
* Family Divorce Dispute
* Civil Dispute
 
How 'likely' will you select a ‘Generic’ third party mediator, with an academic degree in the fields of Legal Studies or Law to represent your dispute?
Highly Unlikely Somewhat Unlikely Neither Likely Nor Unlikely Very Likely Highly Likely
* Family Divorce Dispute
* Civil Dispute
 
How 'likely' will you select a ‘Generic’ third party mediator, with an academic degree in the fields of Finance or Accounting to represent your dispute?

Highly Unlikely Somewhat Unlikely Neither Likely Nor Unlikely Very Likely Highly Likely
* Family Divorce Dispute
* Civil Dispute
 
How 'likely' will you select a ‘Generic’ third party mediator, with an academic degree in the fields of Business Communication and Organizational Leadership to represent your dispute?
Highly Unlikely Somewhat Unlikely Neither Likely Nor Unlikely Very Likely Highly Likely
* Family Divorce Dispute
* Civil Dispute
 
 
* How do you perceive a third party mediator develops his or her interpersonal communication and problem-solving skills ? (Select One)
 
Through professional career experiences
 
During their pursuance of an advanced level education
 
As part of the curriculum in their academic field of study
 
From specialized certification training
 
His or her intrinsic cognitive ability
 
Other
 
 
 
 
* What is your gender?
 
 
Please select your race/ethnicity (optional)
 
Hispanic or Latino
 
American Indian or Alaska Native
 
Asian
 
African American
 
Native Hawaiian or Other Pacific Islander
 
White
 
Other
 
 
 
* Please select your age bracket.
 
15-24
 
25-34
 
35-44
 
45-54
 
55-64
 
65+
 
 
 
* What is you highest level of education?
 
 
* What is your academic field of study? (please provide highest level)
   
 
 
 
What is your current occupation? (please provide)
   
 
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