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| 2. Owner/Decision Maker's Name | | |
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| * 3. Which bank provides your merchant account? | | |
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| * 4. Who provides support for your card processor (can be directly a bank or another organization)? | | |
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| * 5. What is the discount rate/fee you pay for Mastercard/Visa credit cards? |
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| * 6. What is the discount rate/fee you pay for Mastercard/Visa debit cards? |
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| * 7. If fees were 0.3 % points lower than current, are you willing to change your merchant account (Assume your merchant contract allows change)? |
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| * 8. If fees were 0.6 % or more points lower than current, are you willing to change your merchant account (Assume your merchant contract allows change)? |
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| 9. If you answered maybe 0.6 %, what else would you need to consider? | | |
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| 10. How important is lowest transaction rate for you? |
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| 11. How important is better phone support from your merchant service provider? |
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| 12. How important is locally based merchant service provider? |
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| 13. How important is better services such as store gift cards / your store coupons? |
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| * 14. What is the average number of card based transactions per day? |
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| * 15. What is your average card based transaction size in dollars? |
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| 16. Are you currently offering or would be interested in offering a your store branded gift cards? |
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| 17. How many years have you been in business? | | |
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| 18. How many employees do you have? | | |
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| 19. Are you using mobile based swiped credit card acceptance method (like FourSquare)? |
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| * 20. Does your POS/Card terminal accept smart cards (EMV - Europay-Mastercard-Visa) or plan to accept them in the next year? |
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| 21. Have you heard of Bitcoin or other virtual currencies? |
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| 22. If yes to Bitcoin, do you plan to accept the virtual currencies? |
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| 23. What is the most common problem with your current credit card processor (or merchant bank)? | | |
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| 24. How many times do you call support for your merchant account? |
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| 25. Owner's business email address (if interested in sweepstakes) | | |
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| 26. Owner's business phone number | | |
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| 27. Permission to contact you regarding merchant services? (If no, will contact only for sweepstakes, if won) |
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