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| Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. Thank you very much for your time and support. |
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| The Customer Service Represenative handled my call quickly. |
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| Describe how satified you are with the services you received from our agency? |
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| Did the staff do what they said the would do? |
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| Did the Staff assist you in a timely manner? |
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| How was your overall experience? |
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| How likely are you to use this agency again? |
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| Would you recommend this agency to others? |
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| Do you think this agency is good for the community? |
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| How long have you been a client of this agency? |
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