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Surveys
2012
June
M
Midsize Hotel
Midsize Hotel
0%
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Dear Guest,
We want to make you stay a memorable vacation experience. To help us better serve you, please take a moment and fill out the following survey to let us know how we are doing at the Hotel.
Sincerely, The Managment
why did you choose to stay with us?
Previous visit
Attending meeting
Friend or relative
Travel agent
Radio
Magazine
Other
Did you make resrvations:
more than a year in advance
6-9 months in advance
3-6 months in advance
1-3 mothns in advance
no reservation (walk in)
Who made the resrvation?
Family member
Travel agent
Friend
Self
Other
Please rate the following
Excellent
Good
Average
Below average
Poor
Minimal waiting time in line at ''check in''
Courteously greeted at front desk
Bellstaff services timely and efficient during your stay
Excellent
Good
Average
Below average
Poor
Overall,how would you rate our staff's hospitality?(Friendliness,responsiveness)
Overall,how would you rate our hotel's public areas?
Overall,how would you rate the value for the price paid?
Overall,how would you rate hotel's ability to provide a relaxing atmoshpere?
Excellent
Good
Average
Below average
Poor
Room amenities
Room decor
Room cleanliness
Condition of rooms
Heating/Cooling within the rooms
Housekeeping services
Excellent
Good
Average
Below average
Poor
Menu Variety
Food delivery service
Quality of food
Quality of beverage
What could we do in the future to improve our service?
Contact Information
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Last Name
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