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Please tell us your views on the website

Your views are important to us and all responses will be strictly confidential. This questionnaire should take approximately five minutes to complete.

Thank you very much for your time and support. Please start the survey now by clicking on the Continue button below.

 
 
 
Have you used the website before
 
Yes
 
No
 
 
 
If yes, how often do you visit this website?
 
 
 
Where did you find out about the website?
(please tick all that apply)
 
Bus or rail timetable leaflet
 
Bus or rail timetable poster
 
Advert in the local press
 
Search engine
 
Link from another site
 
Other

 
 
 
Why have you logged onto the website today?
(Please tick all that apply)
 
General information on
 
View bus timetables
 
View rail timetables
 
View ferry timetable
 
Get Tunnels' information
 
Read the latest news
 
Use the journey planner
 
Get contact details
 
Make a complaint
 
View the latest travel alerts
 
Other

 
 
 
Did you find the information you were looking for on the website?
 
 
 
On a scale of 1 to 10, where 1 is poor and 10 is excellent, how would you describe how long it took you to find the information you required?
 
 
How would you rate the following on the website?
Poor Below Average Average Good Excellent
Appearance and Layout
Relevance of information
Amount of information available
Ease of finding required information
How up to date the information is
Search facility
 
 
 
Would you like to see any of the following features on the website?
(Please tick all that apply)
 
Interactive public transport guides
 
Website available in other languages
 
Bus route maps iPhone application
 
Rail network map iPhone application
 
Ability to view and print bus stop timetable infomation
 
on Facebook or Twitter

 
 
 
Please tell us about any other features that you would like to see on our website that are not listed in Question ?
   
 
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