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  1. Surveys
  2. 2016
  3. January
  4. M
  5. Mobile banking in India
0%
Questions marked with a * are required Exit Survey
 
 
* Do you use mobile banking?
 
Yes
 
No
 
 
 
* For what purpose do you use mobile banking?
 
Account information
 
Transaction
 
Investments
 
Support
 
All of the above

 
 
 
* How often do you use mobile banking?
 
Rarely
 
Once in a week
 
Once in a month
 
Frequently
 
 
 
* What prompted you to use mobile banking?
 
Easy to use
 
Time saving
 
Security
 
All of the above

 
 
 
* Did you feel secure while making a payment through Mobile Banking?
 
Yes
 
No
 
 
 
* Are you facing any problems while using Mobile Banking?
 
Yes
 
No
 
 
 
* Are you satisfied using Mobile Banking?
 
Yes
 
No
 
 
 
* Would you recommend M-Banking usage to others?
 
Yes
 
No
 
 
 
* Would you prefer to use mobile banking than other methods of visiting the bank branch or Internet banking
 
Yes
 
No