Surveys 2015 June M Mobile Shopping Survey - panel

Mobile Shopping Survey - panel

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This survey is part of the data collection process for a MBA Dissertation project. It will take no more than 8 minutes to complete the questionnaire. The aim of the survey is to investigate the actual usage and usage intention of mobile shopping, no matter if you are or not a user of mobile shopping. For the purpose of this research, mobile shopping has been defined as any transaction with monetary value that is conducted via a mobile device (mobile phone, Smartphone or tablet). Moving forward, mobile shopping will be referred to as m-shopping. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this survey. It is very important to learn your opinions, however, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. Your survey responses will be strictly confidential and data from this research will be reported in the aggregate only. Your information will be coded and will remain confidential. br> To start the survey now click on the Next button below. Thank you very much for your time and support.       * Please indicate your gender. Male Female       * What is your age?   18 - 24 Years   25 - 34 Years   35 - 44 Years   45 - 54 Years   55 - 64 Years   65 + Years       * What country do you live in? -- Select --AfghanistanAlbaniaAlgeriaAndorraAngolaAntigua and BarbudaArgentinaArmeniaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBruneiBulgariaBurkinaBurma (Myanmar)BurundiCambodiaCameroonCanadaCape VerdeCentral African RepublicChadChileChinaColombiaComorosCongoCongo, Democratic Republic ofCosta RicaCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFijiFinlandFranceGabonGambiaGeorgiaGermanyGhanaGreeceGrenadaGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyIvory CoastJamaicaJapanJordanKazakhstanKenyaKiribatiKorea, NorthKorea, SouthKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMoroccoMozambiqueNamibiaNauruNepalNetherlandsNew ZealandNicaraguaNigerNigeriaNorwayOmanPakistanPalauPanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalQatarRomaniaRussian FederationRwandaSaint Kitts and NevisSaint LuciaSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth SudanSpainSri LankaSudanSurinameSwazilandSwedenSwitzerlandSyriaTajikistanTanzaniaThailandTogoTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVatican CityVenezuelaVietnamYemenZambiaZimbabwe     Please indicate your agreement or disagreement with the following statements. Strongly agree Agree Somewhat agree Neither agree or disagree Somewhat disagree Disagree Strongly disagree * Using m-shopping enhances my shopping effectiveness. * Overall, m-shopping is useful to my shopping activities. * Using m-shopping makes the shopping activities easier. * Using m-shopping improves the performance of my shopping activities. * Using m-shopping increases my shopping productivity. * Using m-shopping enables me to accomplish my shopping tasks more quickly.     Please indicate your agreement or disagreement with the following statements. Strongly agree Agree Somewhat agree Neither agree or disagree Somewhat disagree Disagree Strongly disagree * Learning to use m-shopping is easy for me. * My interaction with m-shopping is clear and understandable. * I find it easy to do what I want with m-shopping. * I find m-shopping to be flexible to interact with. * I find m-shopping easy to use. * It is easy for me to become skilful at using m-shopping.     Please indicate your agreement or disagreement with the following statements. Strongly agree Agree Somewhat agree Neither agree or disagree Somewhat disagree Disagree Strongly disagree * People around me who use m-shopping have a high profile. * Using m-shopping is considered a status symbol among my friends. * People who influence my behaviour think that I should use m-shopping. * People around me who use m-shopping have more prestige than those who do not. * People who are important to me think that I should use m-shopping.     Please indicate your agreement or disagreement with the following statements. Strongly agree Agree Somewhat agree Neither agree or disagree Somewhat disagree Disagree Strongly disagree * I can get help from others when I have difficulties using m-shopping. * M-shopping is compatible with other shopping methods I use. * I have the resources necessary to use m-shopping. * I have the knowledge necessary to use m-shopping. * Specialised instructions concerning m-shopping are available to me.     Please indicate your agreement or disagreement with the following statements. Strongly agree Agree Somewhat agree Neither agree or disagree Somewhat disagree Disagree Strongly disagree * I think that generally transactions via m-shopping are secure. * I feel safe to provide private information in my m-shopping transactions. * I think payments made through m-shopping are processed securely. * I think that generally m-shopping is trustworthy. * I think that generally m-shopping is reliable. * I think my privacy is protected when engaging in m-shopping.     Please indicate your agreement or disagreement with the following statements. Strongly agree Agree Somewhat agree Neither agree or disagree Somewhat disagree Disagree Strongly disagree * The process of m-shopping is pleasant. * Using m-shopping is exciting for me. * I have fun using m-shopping. * Using m-shopping is interesting. * I enjoy using m-shopping. * Using m-shopping is a good way to spend my leisure time.     Please indicate your agreement or disagreement with the following statements. Strongly agree Agree Somewhat agree Neither agree or disagree Somewhat disagree Disagree Strongly disagree * I think the price of a device with m-shopping capabilities is acceptable. * I think the access price for m-shopping is affordable. * I think m-shopping transactions are good value for the money. * I think m-shopping transactions are reasonably priced.     Please indicate your agreement or disagreement with the following statements. Strongly agree Agree Somewhat agree Neither agree or disagree Somewhat disagree Disagree Strongly disagree * M-shopping provides a more efficient use of my time. * Engaging in m-shopping transactions is convenient. * M-shopping provides mobility and flexibility. * I can engage in m-shopping anywhere and anytime. * I can have immediate, real time access to m-shopping. * Engaging in m-shopping allows me to get personalised services.     Please indicate your agreement or disagreement with the following statements. Strongly agree Agree Somewhat agree Neither agree or disagree Somewhat disagree Disagree Strongly disagree * M-shopping provides good connection and coverage of networks. * Current sites and applications have appropriate style of design for m-shopping. * M-shopping provides fast response and transaction processing * Current sites and applications provide easy navigation for m-shopping. * My mobile device screen size and display support well m-shopping transactions. * My mobile device has good functionality and design for m-shopping transactions.       * I intend to use m-shopping in the future.   Strongly agree   Agree   Somewhat agree   Neither agree or disagree   Somewhat disagree   Disagree   Strongly disagree       * How often do you engage in m-shopping transactions? -- Select --Extremely frequentQuite frequentSlightly frequentNeitherSlightly infrequentQuite infrequentExtremely infrequent       * How many times do you use m-shopping during a week? -- Select --Several times a dayAbout once a daySeveral times a week2 or 3 times a weekAbout once a weekLess than once a weekNot at all       * How many hours do you use m-shopping every week? -- Select --0-2 hours2-4 hours4-6 hours6-8 hoursMore than 8 hours       * What is the highest level of education you have achieved?   Less than high school degree   High school degree or equivalent (e.g. GED)   Some college but no degree   Associate degree (e.g. AA, AS)   Bachelor's degree (e.g. BA, AB, BS)   Master's degree (e.g. MA, MS, MBA)   Professional degree (e.g. MD, DDS, JD)   Doctorate degree (e.g. PhD)       * How often do you access the internet for personal reasons?   At least once a day   At least once a week   At least once a month   Less than once a month   Never       * How often do you access the internet from a mobile device (mobile phone, Smartphone, tablet) for personal reasons?   At least once a day   At least once a week   At least once a month   Less than once a month   Never       * Which of the following devices do you use to connect to the internet for personal reasons?   Smart TV   Smartphone (e.g., iPhone, Droid, GalaxyS, BlackBerry)   Tablet (e.g., Kindle Fire, iPad, Motorola Xoom, Samsung Galaxy Tab, Nook Tablet)   Mobile phone (that does not have advanced capabilities)   Laptop   Desktop computer   None/I do not connect to internet)   Other (please specify)