Mobile Texting Survey

Hello,

LPL Financial would like to learn a bit about how you are currently using your cell phone in the context of your personal and professional use.

Please complete the following quick survey. This survey will take approximately 5 minutes of your time and will provide us with valuable feedback on this effort. Thank you in advance for helping to improve LPL Financial’s technology offerings.

Please start with the survey now by clicking on the Continue button below.

Rep ID

What is your lpl.com email address?

Which best describes your primary role?

Which of the following devices do you own? (check all that may apply):

a phone that allows you to download apps

a phone that does NOT allow you to download apps

a tablet without cellular connectivity

a tablet with cellular connectivity

Other

How good is the cell phone reception in your office?

Do you have a text messaging plan?

Yes

No

I don't know

How frequently do you use your phone for personal texting?

How difficult or easy do you find sending text messages to be?

How frequently do you install new apps on your smartphone?

How difficult or easy do you find installing apps to be?

If you were required to install an LPL related app on your smart phone, what would be the most likely scenario?

I would install it myself

I would attempt to install it myself and then call tech support

I would attempt to install it myself and then ask someone in the office for help

I would have someone else install it for me

Other

If you were to install an LPL related app and were prompted for your password, what would be the most likely scenario?

I would have to look up my password in my email

I would have to reset my password or hit the "forgot password button"

I would have to look up my password on a piece of paper

I would be able to login without a problem

Other

Is there anything else that you would like to tell us about your current usage of tablet devices or phones?