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Surveys
2017
April
M
Mobile World
Mobile World
0%
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Were your needs as a customer met?
YES
NO
*
Was a mobile phone comparison provided?
YES
NO
*
Did the comparison allow you to make an informed decision?
YES
NO
*
Were the mobile phone features and benefits explained to you?
YES
NO
*
Did the mobile phone meet your budget constraints?
YES
NO
*
Were at least two additional products or services identified?
YES
NO
*
Did you have enough information to make an informed decision about aftermarket products?
YES
NO
*
Did the 'sales person' communicate with you effectively?
YES
NO
*
Would you use this sales person again?
YES
NO
*
Based on the service provided what was good/bad about your overall experience?
The service was relatively friendly and the sales person compared mobiles.
Not enough time was spent explaining features and benefits and additional products such as phone covers, ear pieces ect. which could have been sold as extras were not explained.
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