This free survey is powered by QUESTIONPRO.COM
 
 
Thank you for taking the time to share your opinions. All answers will remain confidential and will be used strictly to improve the experience for our customers. In return for completing the survey, you will receive a printable coupon for $10 off your next purchase of $50 or more at the end.
 
 
 
* Please select the state in which the Modell's store you visit most frequently is located.
 
 
 
* Please select the specific Modell's store location that you visit most frequently.
 
 
 
* How frequently do you visit a Modell’s Sporting Goods store?
 
More than once per month
 
About once per month
 
About once every 2-3 months
 
About once every 4-6 months
 
About once every 7-12 months
 
Less than once per year
 
 
 
* How has the frequency of your visits to Modell’s Sporting Goods changed over the past 3 months?
 
Visit much more frequently
 
Visit more frequently
 
No change
 
Visit less frequently
 
Visit much less frequently
 
 
 
* For which of the following product categories would Modell’s Sporting Goods be your FIRST choice to shop? (Please select all that apply)
 
Casual footwear for non-sports use
 
Active apparel for training/fitness/sports use
 
Fitness equipment (e.g. weights, exercise balls)
 
Fan gear representing professional sports teams
 
Athletic footwear for sports/fitness use
 
Fan gear representing college sports teams
 
Work gear (e.g. boots, jeans, medical uniforms)
 
Sporting goods (e.g. baseball gloves, basketballs)
 
Apparel for personal style (non-active) use

 
 
How important are the following product categories to you and your family when you visit Modell’s Sporting Goods?
Not at all important
1


2


3


4
Very important
5
* Fitness equipment (e.g. weights, exercise balls)
* Apparel for personal style (non-active) use
* Casual footwear for non-sports use
* Active apparel for training/fitness/sports use
* Fan gear representing professional sports teams
* Fan gear representing college sports teams
* Sporting goods (e.g. baseball gloves, basketballs)
* Work gear (e.g. boots, jeans, medical uniforms)
* Athletic footwear for sports/fitness use
 
 
How satisfied would you say you are with Modell’s Sporting Goods’ product selection in the following categories?
Very
dissatisfied
1


2


3


4
Very
satisfied
5
N/A
* Apparel for personal style (non-active) use
* Fan gear representing professional sports teams
* Athletic footwear for sports/fitness use
* Casual footwear for non-sports use
* Fitness equipment (e.g. weights, exercise balls)
* Work gear (e.g. boots, jeans, medical uniforms)
* Fan gear representing college sports teams
* Sporting goods (e.g. baseball gloves, basketballs)
* Active apparel for training/fitness/sports use
 
 
 
* For which of the following team sports do you purchase sporting goods at Modell’s?
 
Baseball
 
Basketball
 
Bowling
 
Cheerleading
 
Cricket
 
Field Hockey
 
Figure Skating
 
Football
 
Gymnastics
 
Ice / Roller Hockey
 
Lacrosse
 
Rugby
 
Soccer
 
Softball
 
Track & Field
 
Volleyball
 
Water Polo
 
Wrestling
 
None of the above

 
 
How satisfied would you say you are with Modell’s Sporting Goods’ product selection for each of the following team sports?
 
 
 
* For which of the following individual sports or activities do you purchase items at Modell’s?
 
Archery
 
Biking
 
Boxing
 
Camping / Hiking
 
Fishing
 
General Fitness
 
Golf
 
Hunting
 
In-Line Skating
 
Running / Walking
 
Skateboarding
 
Skiing / Snowboarding
 
Surfing
 
Swimming
 
Tennis / Racquet Sports
 
Weight Training
 
Yoga / Pilates
 
None of the above

 
 
How satisfied would you say you are with Modell’s Sporting Goods’ product selection for each of the following individual sports or activities?
 
 
 
 
 
 
* How would you rate the overall quality of the brands carried by Modell’s Sporting Goods?
Very poor
1

2

3

4
Very good
5
 
 
How would you rate the quality of the brands Modell’s Sporting Goods carries in each of the following categories?
Very poor
1

2

3

4
Very good
5
Don't know
Apparel for personal style (non-active) use
* Fan gear representing college sports teams
* Sporting goods (e.g. baseball gloves, basketballs)
Work gear (e.g. boots, jeans, medical uniforms)
* Fitness equipment (e.g. weights, exercise balls)
* Athletic footwear for sports/fitness use
* Active apparel for training/fitness/sports use
* Fan gear representing professional sports teams
Casual footwear for non-sports use
 
 
 
* How would you rate the prices of the brands Modell’s Sporting Goods carries compared to other retailers?
Very inexpensive
1

2

3

4
Very expensive
5
 
 
How would you rate the prices of the brands Modell’s Sporting Goods carries compared to other retailers in each of the following categories?
Very inexpensive
1


2


3


4
Very expensive
5
Don't know
* Fitness equipment (e.g. weights, exercise balls)
Work gear (e.g. boots, jeans, medical uniforms)
* Active apparel for training/fitness/sports use
* Fan gear representing college sports teams
* Fan gear representing professional sports teams
* Athletic footwear for sports/fitness use
Apparel for personal style (non-active) use
Casual footwear for non-sports use
* Sporting goods (e.g. baseball gloves, basketballs)
 
 
How important is it to you that Modell’s Sporting Goods carries each of the following apparel brands?
Not at all important
1


2


3


4
Very
important
5
* College Concepts
* Under Armour
* TapouT
* Old Time Hockey
* Soffee
* Beverly Hills Polo Club
* Moret Ultra
* Majestic
* 5th and Ocean
* Russell
Not at all important
1


2


3


4
Very
important
5
* Stitches
* Champion
* Adidas
* G3
* New Era
* Twins/Banner 47
* Smith’s
* Nike
* The North Face
* Reebok
 
 
How important is it to you that Modell’s Sporting Goods carries each of the following footwear brands?
Not at all important
1


2


3


4
Very
important
5
* Puma
* Reebok
* Saucony
* Under Armour
* Nike
* Brooks
* Skechers
* Mizuno
* New Balance
* Adidas
* Fila
* Crocs
* Asics
* Timberland
* Converse
 
 
 
Are there any brands that Modell's Sporting Goods does not carry that you would like to see in the store? If so, please name up to three of these brands and describe what makes them stand out to you and why you would purchase them.
 
 
Brand #1
   
What makes this brand stand out to you and why would you purchase it?
   
 
 
Brand #2
   
What makes this brand stand out to you and why would you purchase it?
   
 
 
Brand #3
   
What makes this brand stand out to you and why would you purchase it?
   
 
 
To what extent do you agree or disagree with the following statements about Modell’s Sporting Goods?
Strongly
disagree
1


2


3


4
Strongly
agree
5
* The MVP program offers great benefits
* Modell’s Sporting Goods has clean stores
* Store associates are friendly
* Store associates are knowledgeable
* Modell’s Sporting Goods has a connection to my community
* Modell’s Sporting Goods has the brands I know and prefer
* It is easy to find the products I am looking for in the store
* Modell’s Sporting Goods has a deep selection of products for the sports/activities that matter to me
* Overall, it is a pleasure to shop at Modell’s Sporting Goods
* The outside appearance of Modell’s Sporting Goods stores is inviting
I have a positive first impression upon entering Modell’s Sporting Goods
* Modell’s Sporting Goods has convenient store locations
 
 
To what extent do you agree or disagree with the following statements about Modell’s Sporting Goods?
Strongly
disagree
1


2


3


4
Strongly
agree
5
* Price is one of the major reasons I shop at Modell’s Sporting Goods
* The prices at Modell’s Sporting Goods are better than other stores on the same items
* Modell’s Sporting Goods has good sales and discounts
* The items I purchase at Modell’s Sporting Goods are worth the price I pay
 
 
 
* How satisfied are you overall with Modell’s Sporting Goods?
Very dissatisfied
1

2

3

4
Very satisfied
5
 
 
 
* Which other stores have you visited at least once in the past 3 months for any of the product categories discussed in this survey? (Please select all that apply)
 
City Sports
 
Olympia Sports
 
Champs
 
Foot Locker or Lady Foot Locker
 
Dick’s Sporting Goods
 
Paragon
 
Sears
 
Kohl’s
 
Target
 
Walmart
 
The Sports Authority
 
None of the above

 
 
 
* Which of the following Modell’s Sporting Goods communications have you seen or been exposed to in the past 3 months? (Please select all that apply)
 
Online advertising
 
Modell’s signs or logos at sporting events
 
Radio advertising
 
Television advertising
 
Social media
 
A catalog you received by mail
 
Circulars in the newspaper
 
Emails sent to you by Modell’s
 
I have not been exposed to any Modell's communications in the past 3 months

 
 
How important has each of the Modell’s Sporting Goods communications you selected been in helping you decide when to visit and what to purchase?
 
 
 
Please list any regional newspapers that you read such as the New York Times, the Philadelphia Inquirer or the Washington Suburban Press.
   
 
 
 
Please list any local newspapers that you read such as the Long Island Press, the Bethesda Gazette or the Salem News.
   
 
 
 
* How likely are you to make a future purchase from Modell’s Sporting Goods?
Very unlikely
1

2

3

4
Very likely
5
 
 
 
* How likely are you to recommend Modell’s Sporting Goods to a friend or family member?
Not at all
likely
0


1


2


3


4
Neutral

5


6


7


8


9
Extremely
likely
10
 
 
 
Please read the following paragraph and respond to the question after:

Modell’s Sporting Goods is your local sporting goods store, capturing the unique sporting interests and passions of your community. We deliver through a product assortment customized to satisfy local desires, deep involvement and investment in your community and a commitment to trust, respect and value. Our core principle is to earn your business by delighting athletes, fans and teams as only a store with a local focus can.
 
 
 
* How well does the above paragraph describe your perception of Modell’s Sporting Goods?
Not at all
1

2

3

4
Very well
5
 
 
 
What would you tell the Modell’s Sporting Goods CEO about how to improve the store?
   
 
 
 
* What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
 
* Into which age range do you fall?
 
Under 18
 
18-24
 
25-34
 
35-44
 
45-54
 
Over 54
 
Prefer not to answer
 
 
 
* Into what range does your household income fall?
 
Under $30,000
 
$30,000 - $50,000
 
$50,001 - $75,000
 
$75,001 - $100,000
 
$100,001 - $150,000
 
$150,001 - $200,000
 
Over $200,000
 
Prefer not to answer
 
 
 
* How many children under 18 live in your household?
 
0
 
1
 
2
 
3
 
More than 3
 
Prefer not to answer
 
 
 
* How many children under 16 live in your household?
 
0
 
1
 
2
 
3
 
More than 3
 
Prefer not to answer
 
 
 
* How many children under 12 live in your household?
 
0
 
1
 
2
 
3
 
More than 3
 
Prefer not to answer
 
 
 
* Into which ethnic group do you classify yourself?
 
Caucasian
 
African-American
 
Latino
 
Asian
 
Prefer not to answer
 
Other
 
 
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