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Surveys
2005
August
M
MOH Survey
MOH Survey
SOFCC - "A Ministry of Excellence" MINISTRY OF HELPS SURVEY
0%
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GOAL:
As a ministry of excellence, we want to continue doing what we do well, and improve in areas where there may be deficiencies. Our goal is to achieve and maintain a “5-Star Ranking” Ministry that delivers superior customer service to our partners.
PURPOSE:
This survey is designed to provide feedback regarding your role and experiences as a Ministry of Helps Worker within the department(s) you are currently working in at SOFCC. Your participation in this survey will enable us to identify what we do well as a ministry organization and identify areas that may need improvement.
ANONYMITY:
This survey is being distributed to all Ministry of Helps Workers. Your responses to this survey will be completely anonymous. No name is needed, but identifying the area of ministry (at the end of this survey) in which you support is important. All completed surveys will be analyzed and results will be reported in general terms with the ministry at large.
INSTRUCTIONS:
Please consider each question in relation to how you view SOFCC in general. Then circle the one that best represents your opinion, based on the scale below. Also, at the end of the survey, please complete the write-in comments section. Your feedback is very important and greatly appreciated!
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
My Director demonstrates leadership skills
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I respect the Director of my Department
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
My Director comunicates well with the staff
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
My Director does a good job in sharing pertinent information that affects and/or concerns me
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I have a good understanding of the vision, mission, and goals of SOFCC
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The procedures and guidelines for this particular area of ministry have been thoroughly communicated to me
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The staff in my area of ministry communicates well with one another
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
There is teamwork and cooperation in my area of ministry
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
There is teamwork and cooperation in my area of ministry
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I feel I am part of a team
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Teamwork is consistently encouraged and practiced
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
My Director demonstrates good organizational skills
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
There are usually enough workers to handle work assignments
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Meetings are governed by an agenda
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Meetings always start on time
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Meetings always follow the same format
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Meetings are held before an event or service
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Debriefings are held after an event or service
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Training / Seminar are routinely held in my area of ministry
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
My Director does not say one thing and do another
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
My Director treats me with respect
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Issues that come up are handled promptly
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Issues that come up are handled appropriately
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
My Director makes me feel like a part of the team
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
My Director consistently asks for input and ideas
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
My Director is knowledgeable in this area of ministry
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
My Director ensures that people who do a good job are recognized
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
My Director consistently provides feedback about the Ministry’s expectations of MOH Workers
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Workers are held responsible for their performance
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Departments work well together
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
There is adequate inter-department cooperation
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Departments encourage one another
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I clearly understand the level of commitment it takes to work in this area of ministry
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I am accountable for ministry assignments that are given to me
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Assignments that are given to me are carried out effectively
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I report to assignments on time
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I adhere to the “Ministry of Excellence” standards when carrying out my assignments
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I am on time for department meetings
If a response from another department is needed, is it done in a timely manner?
Yes
No
Does your Director assist in other areas? (i.e. Ushers assisting Greeters)
Yes
No
Have there been challenges with other departments
Yes
No
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I notify my director in advance when I will be absent
Name of Ministry of Helps Department
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