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  2. 2014
  3. June
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  5. MoJ Change Management Questionnaire
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Change Management Survey Questionnaire (MoJ Improving change management Study)
This questionnaire is part of a research study project conducted by Hakan Alyelken, a current employee and Student at The University of Derby Corporate. This questionnaire is focused in regards to investigating and improving the change management process in order to control live implementation changes with minimum disruption to IT services.



There are 10 questions in this survey and it will take no longer than 10 minutes to complete the questionnaire.



Your survey responses will be strictly confidential and data from this study will be disposed with respect to the MoJ guidelines. Your information will be coded and will remain confidential. Please make your answer by selecting the necessary box or button, or entering an answer in the text box, where applicable. If you have questions at any time about the survey or the procedures, you may contact Hakan by email [email protected] question.


Thank you very much for your time and support. Please note questions with red asterisk require an answer to be given. Please start with the survey now by clicking on the Continue button below.
 
 
1. What is your Job Title? (please select as applicable)
*  
 
Project Manager
 
Technical Architect (Networks)
 
Application Developer
 
Change management
 
Service Manager
 
Other (please specify)
 
 
2. How long have you been working at Atos/MoJ UK?
*  
 
3 - 5 Months
 
6 - 11 Months
 
12 + Months
 
3. What is your current job status?
*  
 
Full Time Employee (FTE)
 
Contractor (i-)
 
Vendor (v-)
 
Other (please specify)
 
 
4. Are you familiar with the term Change Management and how the process works?
* If the answer is "No" please click the help icon
 
Yes
 
No
 
5. Which of these statements best applies to how change is managed in Atos/MoJ?
*  
 
Exists in a state of rapid and continuous change
 
Evolves through long periods of stability with short bursts of fundamental change
 
Departments within Atos/MoJ deal with change incrementally and separately
 
The change process is constantly undergoing small changes
 
Other (please specify)
 
 
6. Please select how applicable each of these statements are in describing the management of change affecting your job role?
Strongly Agree Agree Neutral Disagree Strongly Disagree Prefer not to say
* There are long periods of planning before the change is delivered
* There are delays in the timescales that are set in the change project
* The process of implementation for the change is flexible and reactive
* Training is inadequate leaving unanswered questions about the change
* Conflicts within the change are looked for and try to be solved
 
 
7. Which of the below statements best applies to how you feel about the current change management system?
Strongly Agree Agree Neutral Disagree Strongly Disagree Prefer not to say
* The direction of the implementation is influenced by resistance
* The reasons for change are unclear and there are different views of the goals of the implementation
* Training is frequently given with supporting materials creating confidence with the system and the processes
* Wide timescales for the implementation deliverables are set and goals and are met
* Implementation leadership is unclear and Risk Management are not utilised effectively
* Communications about the implementation are not given in advance and not relevant
 
8. Please rank these requirements about change in order of importance to you, from 1 to 9.
* (1 = most important; 9 = least important)
Appreciation of how the change will take place and be effectively communicated
Being able to take ownership and influence details of the change
Conscious that key individuals are involved in the project
Awareness of who is ultimately responsible for the project
Understanding why change is happening and why it is necessary
Feeling that everyone is focused on the same goals and objectives
Knowing the project recognises organisation wide dependencies and gives caution to people, process and infrastructure
Recognise the project is being implemented by people with the necessary core skills in a clearly defined and tracked manner
Having assistance from the project owners, project infrastructure, training specialist to create a supportive environment
 
 
 
For clarification please click the help icon
   
 
 
 
   
 
 
 
   
 


Thank you very much for your support, it is greatly appreciated

Please contact Mark Hambling at [email protected] or [email protected] if you have any questions regarding this survey.
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