MSPL SsT Feedback form 2015 DRAFT VERSION

Dear All,

Thank you for giving us the opportunity to provide you our services. To better serve you, please help us by taking a few minutes from your precious time to provide your valuable feedback about our service that you have received so far. We appreciate your business and want to make sure we meet your expectations.

Thank you so much for your support and we assure you the best service at all times.

Sincerely,

S.Vignesh
Manager - Sales Support Services

1. ARE YOU GETTING THE PROJECT LIST PROMPTLY?

YES

NO

NOT USING THIS SERVICE

2. ARE YOU FINDING THESE PROJECT LEADS BENEFICIAL?

YES

NO

NOT APPLICABLE

3. ARE YOU GETTING IMMEDIATE RESPONSE FROM THE SALES SUPPORT TEAM?

YES

NO

4. PLEASE RATE OUR SERVICE ON FOLLOWING ATTRIBUTES

QUALITY OF TAKEOFFS

QUALITY OF LAY SCHEDULE/LINE DRAWINGS

QUALITY OF QUOTATIONS

TURN AROUND TIMING FOR THE ABOVE

5. IN WHAT AREAS WE HAVE TO FOCUS MORE/ IMPROVE TO ASSIST YOU BETTER?

6. HOW WOULD YOU RATE THE OVERALL ASSISTANCE BY THE MSPL SALES SUPPORT TEAM FOR YEAR 2015?

7. ANY FEEDBACK THAT YOU WOULD LIKE TO SHARE WITH OUR TEAM (POSITIVE OR NEGATIVE) THAT YOU HAVE RECEIVED FROM CONTRACTOR/ DISTRIBUTOR? WE WOULD BE DELIGHTED TO KNOW YOUR PERSONAL FEEDBACKS AS WELL.

8. WHAT ARE THE NEW AREAS YOU THINK MSPL SALES SUPPORT TEAM CAN ASSIST YOU IN THE YEAR 2016?