MTN Debit Order business rules

1. What are the payment method available?

Cash payment, Debit Order, Cheque Transfers

Cash payment, EFT (Electronic Funds Transfer), Debit Order

Cash payment, EFT (Electronic Funds Transfer), PTP

Other

2. Which payment method can you not change the payment due date?

Cash payment

Debit Order

Cash payment, EFT (Electronic Funds Transfer)

Other

3.Determine the number of days for cash paying clients?

13

20

21

Other

4. After how many payments should a cash paying client be re-instated back to Debit Order?

4 cash payment’s

3 cash payment’s

6 cash payment’s

Other

5. How many time should a PTP be done on a client’s account?

Every month, as long as the client is paying their account

Once in every 3 months

Anytime, as long as the client is owing less than R300.00

Other

6. What is the TAT ( Turn Around Time) for reconnection on the client’s account on 60 days or 90 days + after paying at Absa or MTN Store?

A minimum of 2 to 24 hours

Immediately after giving you a PMT or Teller number

Only after the payment has reflected.

Other

How often do you conduct surveys?

Weekly

Monthly

Quarterly

Annually