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Surveys
2015
January
M
Multichannel retailing
Multichannel retailing
0%
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What age category do you fall into?
18-26
27-35
36-44
45-54
None of the above
Do you shop in-store for clothes?
Yes
No
On Average, How often do you shop in store?
Once a week
Once every two weeks
Once a month
Never
which of the following reasons is why you shop in-store?
Customer service
Ability to see and touch garment
Immediate reward of purchasing
Leisure activity
I Don't shop in store
None of the above
which of the following reasons is why you do not shop in-store?
Do not have enough time
Stores are not open at convenient times
Are not able to shop in the comforts of your own home
Transport costs
I do shop in store
None of the above
Do you shop online for clothes?
Yes
No
on average how often?
Once a week
Once every two weeks
Once a month
Never
which of the following reasons is why you shop online for clothes?
Able to shop at a time that suits you
Able to shop in the comforts of your own home
Able to shop on the move
Feel confident in the service that is offered online
I don't shop online
None of the above
why do you not shop online for clothes?
Worries of security when paying
Not able to see and touch garments
Not able to try garments on
Hassle if garments need returning
I do shop online
None of the above
Have you ever used any of these fashion retailers services?
Mobile and tablet applications
In-store tablets
Click and collect
None of the above
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