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  3. July
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  5. NEMEX Service Questionnaire

NEMEX Service Questionnaire

Customer Satisfaction Questionnaire
0%
Exit Survey
 
 
SERVICE

Compliance on times agreed
Excellent Very good Satisfactory Bad N/A: Not Applicable
 
 
Shipment tracking
Excellent Very good Satisfactory Bad N/A: Not Applicable
 
 
Attitude of service
Excellent Very good Satisfactory Bad N/A: Not Applicable
 
 
Problem solving capabilities
Excellent Very good Satisfactory Bad N/A: Not Applicable
 
 
 
RATE/PRICE CONPETITIVENESS

Timeliness of response to quotations
Excellent Very good Satisfactory Bad N/A: Not Applicable
 
 
Rate / price competitiveness
Excellent Very good Satisfactory Bad N/A: Not Applicable
 
 
 
ADMINISTRATION

Timeliness of billing
Excellent Very good Satisfactory Bad N/A: Not Applicable
 
 
 
QUALITY

Competence of service exevutive
Excellent Very good Satisfactory Bad N/A: Not Applicable
 
 
 
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