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Contact: Tracy Lemon
715-803-3977

Please complete this survey by March 3, 2014 and return to Tracy at [email protected].

You are invited to participate in a survey about New Century Wellness Group. In this survey, you will be asked questions regarding New Century Wellness Group's insurance procedures and appointment scheduling. It will take approximately 5 minutes to complete the questionnaire. Please click on the radio button that best fits your response to the question.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.





Insurance Procedures

 
 
 
How satisfied are you with our ability to keep your insurance information accurate and up to date?
 
Very Dissatisfied
 
Not Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
How satisfied are you with the speed of billing to your insurance company?
 
Very Dissatisfied
 
Not Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
How satisfied are you with the accuracy of our billing to your insurance company?
 
Very Dissatisfied
 
Not Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
How satisfied are you with your selection of physicians within your insurance network?
 
Very Dissatisfied
 
Not Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
Appointment Scheduling
 
 
 
How satisfied are you with the ease of scheduling an appointment at a convenient time?
 
Very Dissatisfied
 
Not Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
How satisfied are you with the time it took to schedule your appointment?
 
Very Dissatisfied
 
Not Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
How satisfied are you with the ability of your appointment coordinator to find your doctor's availability?
 
Very Dissatisfied
 
Not Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
Would you prefer to schedule appointments online or by phone?
 
Online
 
By Phone