This free survey is powered by
0%
Exit Survey
 
 
Where did you hear about Indigo finance?
 
Friend
 
Online
 
Through a business associate
 
Other
 
 
 
 
How would you rate your overall level of satisfaction with us?
 
Highly satisfied
 
Satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How would you rate your satisfaction with us in the following areas?
Highly dissatisfied (lowest) Dissatisfied Neutral Satisfied Highly satisfied (highest)
Customer service experience
Professionalism
Communication through the process
Choice of Lender
Understanding of customers' needs
 
 
 
Have you ever used any other companies that offer these services before?
 
Yes
 
No
 
 
 
How do we rate in comparison to the service that they provided?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
 
 
How likely are you to continue using our services?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How did you feel about working with the team?
   
 
 
 
Was there anything you felt was missing from our service?
   
 
 
 
Do you have any general comments for improvement or constructive feedback?
   
 
 
 
Have you ever recommended us to others?
 
No, never recommended
 
No, but would in the future
 
Have recommended
 
 
 
If you did enjoy your experience with us, we would appreciate it if you wrote a short testimonial below.We can then share this testimonial with other new clients and put them at ease when taking out a mortgage. We would love to share how you found us, what your need was and how we were able to help.
   
 
 
 
Please check below box if you are also happy for us to share a photo of your property (sourced from the internet) on the Indigo Finance Facebook page? (we will not specify the address or your surname)
 
Yes

 
 
 
Thank you very much for you time and support through completing this survey.


Please don’t forget to like us on Facebook or follow us on Twitter.


We at Indigo Finance wish you all the best!
 
For any questions about this survey please contact [email protected]