Surveys 2015 May N New Customer Survey

New Customer Survey Lincoln Electric Cutting Systems New Customer Survey

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Exit Survey

Thank you for choosing Lincoln Electric Cutting Systems. As part of our efforts to improve customer service, we want your feedback to rate your initial customer experience. We would appreciate your time in providing this information and value your opinion. Your survey responses will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [email protected] or call 866-571-1066 ext. 110.  I Agree     Please provide your contact info so that we may follow up if needed. * First Name :  * Last Name :  Co. Name :  Address 1 :  City :  State :  Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming District of Columbia Zip :  Phone :  * Email Address :        How was your Sales Experience?   Informative   Good   Improvement Needed - Please Explain       Were you considering other CNC machine brands besides Torchmate?   No   Yes   If Yes - Please enter the Brand Name considered and why you chose Torchmate instead.       Were you able to easily locate your Packing List & Instruction Manual?   Yes   No       Did you receive everything as you expected?   Yes   No   Not Sure - Please explain below   Back Ordered Item(s) - Was this communicated to you? - Please explain below.   Please Explain       Have you contacted our Tech Support Department for assistance?   Yes   No   If yes, were they helpful? If No, do you know how to reach them?       Have you considered our on-site training program or plasma cutting consumables?   Yes   No       As part of our Accumove Software Registration Process, we can offer you a one time discount on your first consumable purchase. Would you like to do that today and save 10%?   Yes   No       Is there anything additional we can help you with at this time?

Thank you for your time and feedback. If you have questions at any time about the survey or the procedures, you may contact [email protected] or call 866-571-1066 ext. 110.