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2011
August
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Nhu Cau Dao Tao
Nhu Cau Dao Tao
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Hello Hoteliers/Restauranteurs:
You are invited to participate in our survey "Training Needs for Hospitality Industry in Hoi An City". In this survey, approximately [300] hotels and restaurants will be asked to complete a survey that asks questions about the professional skills and knowledge that your staffs need training. It will take approximately 15 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
I Agree
YourHotel/Restaurant:_____________________
Number of Rooms/Seats:_____
Number of Employees: _____
*
First Name
:
*
Last Name
:
Address 1
:
Address 2
:
City
:
:
:
*
Phone
:
*
Email Address
:
*
What kinds of skills and knowledge that your staffs need training(Select all that apply)?
Hotel Operations Management
Front Office Operations Management
Housekeping Operations Management
Restaurant Operations Management
Hospitality Sales & Marketing
Human Resource Management
Customer Service
Revenue Management
Restaurant Cost Control
Other (please specify; eg. "e-commerce techniques", "bartender skills", "communication skills", etc.
*
How many staffs would your hotel/restaurant expect to attend every course?
Would you like your hotel to be chosen as a venue for the course(s)
Yes
No
Maybe
What service(s) your hotel can support the organizer if your hotel should be selected as the venue of the course(s)
Meeting room (maximum capacity:________ persons
Tea-breaks (purified water, tea, coffee, fruits, etc.)
Technical equipment and facilities (LCD Projector, screen, wireless microphone, etc.)
Other
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