Non functional

Smooth Navigation from one page to another page:

How often you experience downtime?

Very Often

Sometimes

Rarely

Never

Have you undergone any training about portal usage?

Yes

No

Do you have 24*7 support through call center or live chat to resolve quick queries regarding portal usage?

Yes

No

Which of the following pricing structure has been used? Tick the relevant one and provide detail for the same

Fixed Pricing (Flat fees per month)

Variable Pricing (Depends on various factor like number of vehicle sold, number of users etc)

Fixed as well as Variable Pricing (Some amount is fixed and rest vary on other factors like vehicles sold, number of users etc)

How satisfied are you with security system of portal?

Very Unsatisfied

Unsatisfied

Satisfied

Extremely Satisfied

If your answer for above question is Very unsatisfied or unsatisfied, Please check on the relevant option for the same:

Time out period is too low

Time out period is too high

Access through VPN

Access through non https

Complicated Password Policy

Have to change Password frequently

Other

How many applications are available in the portal?