Surveys
2013
December
N
NP Client Project Satisfaction

NP Client Project Satisfaction

Hello:
Please take a few moments to complete our survey regarding the {projectname} which we recently completed.

Your participation in this study is completely voluntary. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will allow us to understand how we are performing on customer engagements and allow us to adjust accordingly to ensure continued success on future engagements

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

I Agree

How would you rate the NorthPoint team engaged on your project in each of the following:

	Very Weak	Weak	Average	Strong	Very Strong
Professionalism

Technical Competency

Communication

Ability to overcome obstacles

Work Ethic

How well do you feel your resources and the NorthPoint resources integrated to achieve success?

Poorly

Met Expectations

Exceeded Expectations

Other

Please rate the NorthPoint Technical Lead on the following:

	Weak	Average	Strong	Guru	N/A
Depth of platform knowledge

Ability to explain technical nuances

Ability to offer alternative technical solutions

Knowledge Transfer

Please rate the NorthPoint Project Manager on the following:

	Poor	Met Expectations	Exceeded Expectations	N/A
Provides timely project status

Ability to engage with all levels of customer management

Budget Management and Budget Reporting

Scope Management

Crisis Handling

Risk Mitigation