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  5. october training / quiz 4
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New sale customer will subscribe with SO MOP , how much he will pay
 
 
 
New DD customer will pay
 
 
 
Talk about the Box office and On demand eligibilities
   
 
 
 
Talk about Warranty
   
 
 
 
Talk about campaign
   
 
 
 
What are the differences between BO SD and BO HD
   
 
 
 
Talk about cancellation process
   
 
 
 
What does CTA mean?
   
 
 
 
What is the difference between cancellation and cancelled CTA
   
 
 
 
Talk about Refund
   
 
 
 
Differences between charge back and change of ownership Processes