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1.Where are you from?
   
 
 
 
2. sex
 
Male
 
Female
 
 
 
3. What is your age group?
 
18-30
 
31 – Over
 
 
 
4. Do you use an online banking technology?
 
Yes
 
No
 
 
 
5. What forms of online banking technology do you use often?
 
Telebanking
 
internet banking
 
mobile banking
 
TV internet
 
ATM

 
 
 
6. How often do you use your prefer choice of online banking?
 
Often
 
once a week
 
once a month

 
 
 
7. Which forms of online banking do you least use?
 
Telephone banking
 
internet banking
 
mobile banking
 
TV internet
 
ATM

 
 
 
8. How comfortable are you while using internet banking?
 
comfortable
 
not comfortable
 
 
 
9. Have you face any difficulties while using mobile banking or internet banking?
 
Yes
 
No
 
 
 
10. Which difficulty do you experience while banking online either by mobile or internet banking?
   
 
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