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Hello:
You are invited to participate in our survey "The perception of customers on online banking". In this survey, approximately 200 people will be asked to complete a survey that asks questions about Online Banking. It will take approximately five minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Akshay Ranalkar OR Rishabh Rastogi by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
What is your Gender?
 
Male
 
Female
 
 
 
What is your age
 
18-24
 
25-29
 
30-39
 
40-49
 
50-59
 
60 and above
 
 
 
What is the background of your country of origin
 
Developing
 
Developed
 
 
 
What is your education background?
 
Completed Schooling or O-levels
 
Completed College or A-levels
 
Attended University/Under-graduation
 
Attended university for post-graduation education
 
PhD degree holder
 
 
 
What describes your profession?
 
Student
 
Professional
 
Self-Employed
 
Retired
 
 
 
How long have you been using the internet?
 
Less than 1
 
1-6 months
 
6-12 months
 
More than a year
 
 
 
How many hours per week do you use your computer for personal reasons?
 
Less than 1 hour
 
1-5 hours
 
5-10 hours
 
More than 10 hours
 
 
 
Do you use internet banking for your transactions?
 
Yes
 
No
 
 
 
How long have you been using internet banking
 
Less than 1 month
 
1-6 months
 
6-12 months
 
More than a year
 
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