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  1. Surveys
  2. 2005
  3. May
  4. O
  5. Online Sandwich ordering system Survey
0%
 

Hello:

You are invited to participate in our survey that suppose our "Online Sandwich Ordering System" is designing for your shop. This survey will take approximately 2 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.



Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate.


System Specification:
Online Sandwich Ording system is contrapose for a small local shop and sells sandwiches, snacks and drinks to the lunchtime trade in the heart of the business sector, most of customers come during 12:00 to 1:30 each day and the queues are become unacceptable. The main cause of the delays is time taken from customers to choose sandwiches from the range on offer. In addition, staffs must provide some offer specially and sometimes it takes much time. For instance, one customer may be buying for as many as 5 colleagues or friends.


Thank you very much for your time and support!
 
 

* Are there a number of customers come to your shop between 12:00 and 13:30 during Monday to Friday?
 
Many
 
Normal
 
Less
 

* How about 12:00 to 13:30 durinng Weekend?
 
Many
 
Normal
 
Less
 
 

* Does the queue become unacceptable sometime (include weekend)?
 
Very Often(every day)
 
5 days
 
4 days
 
3 days
 
2 days
 
Just 1 day or not
 

* How often does time delay happens cause of customer choose sandwiches from range on offer?
 
Very Often
 
Sometimes
 
Never happen
 

* Do you accept telephone order at the moment?
 
Yes
 
Thinking to add
 
Do not need
 

* Have you ever thought using an online ordering system to decrease the queue or improve serve efficiency?
 
Yes we are using now.
 
Wish to use in the fufure
 
Thought it but do not think it really need
 
Have no idea about online order
 
I do not care
 

* Do you think by using an online order system will solve the problem of long queue? (Some customers are going to use online order system)
 
Yes
 
Not really
 
Absolutely No
 

* Are you going to use a Member System (accept customer register as a member) for online ordering if you are a developer of the system?
 
Yes
 
Do not really wish to.
 
Never
 

* If using online order system, do you wish customer pay for order online or in counter?
 
Online
 
In counter
 
I have a better way to do it!
 
 

* Do you think customers will go to use this online order system?
 
They wish to.
 
Not really like
 
Never use it
 
 

* Do you think by using online order will increase the overall revenue of customer for this sandwich store?
 
Of Course
 
Might be a little
 
I do not think so
 
 
 
I am very glad to obtain any comments or any suggestions for the online ordering system?
   
Please contact [email protected] if you have any questions regarding this survey.
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