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Exit Survey
 
 
Satisfied with the experience of online shopping
 
Disagree
 
Somewhat Disagree
 
Neither Disagree or Agree
 
Somewhat Agree
 
Agree
 
Strongly Agree
 
 
 
I feel satisfied with the purchasing process of the online shopping
 
Disagree
 
Somewhat Disagree
 
Neither Disagree or Agree
 
Somewhat Agree
 
Agree
 
Strongly Agree
 
 
 
Online shopping is reliabile when keeping promises and rules
 
Disagree
 
Somewhat Disagree
 
Neither Disagree or Agree
 
Somewhat Agree
 
Agree
 
Strongly Agree
 
 
 
Online shopping fulfills customer expectations
 
Disagree
 
Somewhat Disagree
 
Neither Disagree or Agree
 
Somewhat Agree
 
Agree
 
Strongly Agree
 
 
 
Online shopping is superior and reliabile
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
Online shopping is trustworthy
 
Disagree
 
Somewhat Disagree
 
Neither Disagree or Agree
 
Somewhat Agree
 
Agree
 
Strongly Agree
 
 
 
I will continue to use online buying though friend recommendations are otherwise
 
Disagree
 
Somewhat Disagree
 
Neither Disagree or Agree
 
Somewhat Agree
 
Agree
 
Strongly Agree
 
 
 
I will continue purchase in the future online
 
Disagree
 
Somewhat Disagree
 
Neither Disagree or Agree
 
Somewhat Agree
 
Agree
 
Strongly Agree
 
 
 
I will recommend the online shopping to others
 
Disagree
 
Somewhat Disagree
 
Neither Disagree or Agree
 
Somewhat Agree
 
Agree
 
Strongly Agree
 
 
 
I am satisfied with online shopping experience
 
Disagree
 
Somewhat Disagree
 
Neither Disagree or Agree
 
Somewhat Agree
 
Agree
 
Strongly Agree