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  1. Surveys
  2. 2011
  3. October
  4. O
  5. Opinion

Opinion

We hope you enjoyed your stay with us! To help us better serve you in the future,
please take a few minutes to complete our guest satisfaction survey. Thank you!
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1. What was the main purpose of your stay?
Business Leisure Other personal reasons Combine Business & Leisure
 
 
2. Thinking about your overall stay, how satisfied were you with
Very Satisfied Satisfied Neutral Very Unsatisfied
Your overall experience as a guest
The quality of service
The quality of accommodations
How satisfied were you with your overall reservations experience
Your overall arrival experience
The speed of check in
Efficiency of the front desk staff
Friendliness of the front desk staff
 
 
3. Thinking about your room, how satisfied were you with:
Very Satisfied Satisfied Neutral Very Unsatisfied
-Your overall room experience
The comfort of the bed
The bathroom’s cleanliness
the working order of the equipment( tv, remote, lights, phones, AC/heat)
-The quality of the internet service
 
 
 
4. Was any staff outstanding in service
 
Yes
 
No
 
 
 
5. Did you experience any problem during your stay?

 
Yes
 
No
 
 
6. Check out
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
The check-out process was timely and efficient
I received a complete and accurate bill.
 
 
7. Thinking about when you left the motel, how satisfied were you with:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Overall how would you rate your experience at our hotel
 
 
 
8. Would you recommend us to a friend
 
Yes
 
No
 
 
 
9. Additional Comments:
   
 
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