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  1. Surveys
  2. 2006
  3. January
  4. P
  5. Parise
0%
 

Hello and Welcome


Thank you for taking a few minutes of your time to help us.



Parise and Associates wants to be the court reporting company you choose every time - and the video conferencing center you use too. So, we've hired Third Force Marketing to talk to just a few of the clients we think are the most critical to our success.



It will take approximately 10 minutes to complete the questionnaire.



We do want to tell you that this is not designed to be confidential -- it's designed to be targeted toward the clients we want to work with us. Given that, we hope that you will be as open and honest about your experience with Parise as you can be.



However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. Although we wish you'd stay because it is very important for us to learn your opinions.



If you have questions at any time about this study, please contact Ivana Taylor at 330-472-0981 or by email at the email address specified bes low.




Thank you very much for your time and support. To start our interactive discussion guide, just click Continue button below.
 
 
 
Name
   
Firm
   
 
 
 
How did you come to work with Parise and Associates?
   
What specific event triggered you to call them?
   
Specifically what was it about them that made them the obvious choice for you?
   
 
 
I've heard it said that a court reporting firm and the products and services they provide are important to the success of the case.
How critical is the court reporting firm you use to the success of your case?
Not critical Critical
 
 
 
In what ways does a court reporting firm effect the success of your case?
   
 
 
 
How do you typically choose a court reporting firm?
   
 
 
 
Which other court reporting firms do you work with?
 
Renillo
 
Mehler
 
Cefaratti
 
Cady
 
None
 
Other
 

 
 
In the next few questions, I want to get a better understanding of how important some things are to you, then I'd like to know how you would rate Parise and Associate's performance in that area. Then if you're using another court reporting firm, tell me how well they perform in that same area.
1 2 3 4 5 6 7 8 9 10
How important are accurate, understandable and readable reports?
How well Parise delivers accuracy
Other firm's accuracy
 
 
Any more comments, experiences or thoughts on accuracy?
   
 
 

1 2 3 4 5 6 7 8 9 10
How important is exceptional quality for a competitive price.
Rate Parise's quality and price
Other firm's quality and price
 
 
Any more comments, experiences or thoughts on "Quality for Price"
   
 
 

1 2 3 4 5 6 7 8 9 10
How important is it to get reports on time - every time.
Rate how well Parise delivers timely reports
Other firm's delivery
 
 
Any more comments, experiences or thoughts on "Delivery"
   
 
 

1 2 3 4 5 6 7 8 9 10
How important is the ability to schedule sessions on line.
Rate Parise's on-line scheduling
Other firm's scheduling
 
 
Any more comments, experiences or thoughts on "scheduling"
   
 
 

1 2 3 4 5 6 7 8 9 10
How important is digital transcription
Rate Parise's digital transcription
Other firm's digital transcription
 
 
Any more comments, experiences or thoughts on "digital transcription"
   
 
 

1 2 3 4 5 6 7 8 9 10
How important is it that the court reporting firm is well known in the community.
How well is Parise known in the community?
Other firm's presense in community
 
 
Any more comments, experiences or thoughts on being well known in the community
   
 
 

1 2 3 4 5 6 7 8 9 10
How important is it that the court reporting firm has been in business for more than 10 years.
How would you rate Parise's length of time in business
How would you rate the other firm's length of time in business
 
 
Any more comments, experiences or thoughts on tenure
   
 
 

1 2 3 4 5 6 7 8 9 10
How important is it that the firm has an outstanding reputation
How would you rate Parise's reputation
How would you rate the other firm's reputation
 
 
Any more comments, experiences or thoughts on reputation
   
 
 

Do you currently use video conferencing?
 
Yes
 
No
 
Other

 
 

Have you ever used the Parise and Associates Vidoe Conferencing facility?
 
Yes
 
No
 
Other

 
 

Do you see yourself using video conferencing in the next year?
 
Yes
 
No
 
Other

 
 

1 2 3 4 5 6 7 8 9 10
How important is it that the court reporting firm has state of the art video conferencing equipment.
Rate Parise's video conferencing
Other firm's video conferencing
 
 
Any more comments, experiences or thoughts on video conferencing
   
 
 
 
What is the one thing that Parise and Associates can do to improve your experience with them?
   
 
Please contact [email protected] if you have any questions regarding this survey.
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