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  2. 2014
  3. June
  4. P
  5. Park Lane Customer Survey
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Exit Survey
 
 
Dear Customer,

At Park Lane Nursery we take our commitment to providing you with quality products and service very seriously.

So we ask that you kindly complete this survey in order to help us improve our systems and approach to our customer and the service we provide. If you have any questions about the survey, you may contact Jacquie Pavlik at (03) 5722 7600 or via e-mail [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
* Taking into account all aspects of your experience with Park Lane Nursery, rate your satisfaction
 
Very Satisfied
 
Satisfied
 
Neither
 
Dissatisfied
 
Very Dissatisfied
Comments:
 
Comments
 
 
 
* Considering all aspects of workmanship, how do you rate the quality of the products and services we supply?
 
Very Satisfied
 
Satisfied
 
Neither
 
Dissatisfied
 
Very Dissatisfied
Comments:
 
Comments
 
 
 
* How do you rate Park Lane Nursery's performance in delivering products and services in a timely and considerate manner?
 
Very Satisfied
 
Satisfied
 
Neither
 
Dissatisfied
 
Very Dissatisfied
Comments:
 
Comments
 
 
How satisfied are you with the following:
Very Satisfied Satisfied Neither Dissatisfied Very Dissatisfied
* Professionalism
* Understanding of Customer Needs
* Price
 
 
 
* Are you likely to establish or retain Park Lane Nursery as a supplier of choice for services in the future?
 
Yes Definitely
 
Yes Possibly
 
Neither
 
Unsure
 
No
Comments:
 
Commens
 
 
 
* How likely is it that you would recommend our (products / services) to other businesses?
 
Yes Definitely
 
Yes Possibly
 
Neither
 
Unsure
 
No
Comments:
 
Comments
 
 
 
Are there any additional services for which Park Lane Nursery could quote?
   
 
 
 
From your experience what can Park Lane Nursery do to improve our services to you?
   
 
 
 
* May we follow this survey with a phone call or personal visit to gather more information?
 
Yes
 
No
 
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