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  1. Surveys
  2. 2013
  3. June
  4. P
  5. part 2
0%
Exit Survey
 
 
11. Are there enough rest areas throughout Changi airport?
 
Yes
 
No
 
 
 
12. Do you think Changi airport have enough plugs for the customers?
 
Yes
 
No
 
 
 
13. Are all the signs in Changi airport clear enough for you?
 
Yes
 
No
 
 
14. What do you think about the frequency of skytrain? (from one star to five stars)
 
 
 
 
15. Changi airport has a wide range of duty free shops.
Are you agree with that statement?
 
Yes
 
No
 
If not, please kindly give advice.
 
 
 
 
16. Do you think the price in Changi’s stores reasonable for you?
 
Yes
 
No
 
If not, please kindly give us advice.
 
 
 
17. What do you think about the courtesy and appearance of Changi airport staff?
Poor Below Average Average Good Excellent
 
 
 
18. What do you think about the service of the staff in Changi airport?( 1 for poorest and 10 for excellent)
1 2 3 4 5 6 7 8 9 10
 
 
 
 
19. Which department of Changi airport do you think offer you the best services? And Why?
   
 
 
 
20. Have you dined in Changi airport before?
 
Yes
 
No
 
- if yes, please answer question 22-23 - if no, please answer question 24