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  5. Pearl Jewelry Online Shopping Survey
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You are invited to participate in our consumer opinion survey. In this survey, we will ask questions regarding how you shop for pearl jewelry and your feedback on Eclat Pearls. It will take approximately 5-8 minutes to complete the questionnaire.

Your participation is completely voluntary. You can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and remain anonymous.

To thank you for your participation, we will send you a 15% off coupon for your future order to your email once the survey is completed.
Please start with the survey now by clicking on the Continue button below.
 
 
 
* When you are shopping for pearl jewelry online, what would be the most important factors for you to choose pearl jewelry ( please choose 3 )?
 
Value
 
Recognized brand name
 
High quality
 
Style
 
Discount
 
Where the product is made
 
Good sales representative/customer service
 
Good review from other shoppers
 
Broad selection of products
 
Whether the product is custom made

 
 
Please indicate your level of agreement or disagreement with each of the following statements:
Strongly Disagree Somewhat Disagree Neither Agree Nor Disagree Somewhat Agree Strongly Agree
* I would buy pearl jewelry made of sterling silver if pearls look good.
* I would buy from an unknown brand if quality looks good.
* I would buy from an unknown brand if price is good.
* I would buy from an unknown brand if style is good.
* I would buy pearl jewelry made of faux pearls if price is better.
* I would buy pearl jewelry made of faux pearls if style is better.
* I would prefer freshwater pearls to faux pearls.
 
 
Please rate the importance of each of the following factors when you shop for pearl jewelry online:
Very Unimportant Somewhat Unimportant Neither Important Nor Unimportant Somewhat Important Very Important
* Whether customer service phone number is available.
* Whether customer service phone number is toll-free.
* Whether online chat service is available.
* Whether it offers free returns.
* Whether it provides free or discounted appraisal on purchased jewelry.
* Whether a local store is available.
* Whether online coupon or discount code is available.
 
 
What do you perceive about the RELIABILITY of the following brands?
Very Unreliable Unreliable Neutral Reliable Very Reliable
* Tiffany & Co.
* Amazon.com
* Blue Nile
* Pearl Paradise
* Kay
* Eclat Pearls
* Paul Smith
* Magori
* Miss Pearls
* Bling Jewelry
 
 
 
* How do you think of the PRICE of Eclat Pearls jewelry compared with other jewelers?
 
Much lower
 
Lower
 
Similar
 
Higher
 
Much higher
 
 
 
* Both of the following products are made of AA+ grade freshwater pearls. Which of the style do you prefer?
Single Strand Freshwater Pearl Necklace
Cluster Freshwater Pearl Necklace
 
 
What are your perceptions of the following from EclatPearls.com?
Very Poor Poor Neutral Good Very Good
* Product quality
* Product style
* Product variety/selection
* Website style
* Reliability
* Customer service
 
 
 
Please add any comments/suggestions on our website, products or services.
   
 
 
 
* Thank you for your participation. Please fill out your email address below for us to send you a 15% off coupon. Your email address will only be used for receiving the coupon code.