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Personal Refferals

How do you decide which companies, products or services to refer clients, friends or family to.
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Hello, you are invited to participate in a survey (created for my Estate Agency Course) on what is deemed important when making business or personal referrals.   Thank you very much for your time.
Please start with the survey now by clicking on the Continue button below.
 
 
 
How often do you refer businesses you've dealt with to friends and family?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
 
I have recommended companies/people as a favour not necessarily based on good personal experience.
 
Strongly disagree
 
Somewhat disagree
 
Neither agree nor disagree
 
Somewhat agree
 
Strongly agree
 
 
 
I'm happier using referrals from past customers.
 
Completely disagree
 
Somewhat disagree
 
Neutral
 
Somewhat agree
 
Completely agree
 
 
 
I'm happy to recommend companies I've had contact with good or bad.
 
Strongly disagree
 
Somewhat disagree
 
Slightly disagree
 
Neither agree nor disagree
 
Slightly agree
 
Somewhat agree
 
Strongly agree
 
 
 
I find it easier to recommend companies if I get rewarded for it.
 
Completely disagree
 
Somewhat disagree
 
Slightly disagree
 
Neutral, Slightly agree
 
Somewhat agree
 
Completely agree
 
 
 
How important is good customer service to you?
 
A very great deal
 
A great deal
 
Quite a bit
 
Moderately
 
Somewhat
 
A little bit
 
A tiny bit
 
About the same
 
 
 
Were you satisfied with your last experience with an Estate agent?
 
Very unsatisfied
 
Somewhat unsatisfied
 
Slightly unsatisfied
 
Neither satisfied nor unsatisfied
 
Slightly satisfied
 
Somewhat satisfied
 
Very satisfied
 
 
 
Estate agents charge far too much for admin.
 
Completely disagree
 
Somewhat disagree
 
Slightly disagree
 
Neutral, Slightly agree
 
Somewhat agree
 
Completely agree
 
 
 
Do you refer on good service?
 
Completely disagree
 
Somewhat disagree
 
Slightly disagree
 
Neutral, Slightly agree
 
Somewhat agree
 
Completely agree
 
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