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PGO Administrative Staff


0%
 
 
Dear Customer:



As the manager of National Associates, Inc, I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.

Sincerely,

Demetrius Goodwin

Branch Manager
 
 
 
In thinking about your overall experience working with NAI contractors, has the quality of the service you received been:
 
Very Poor
 
Somewhat Unsatisfactory
 
About Average
 
Very Satisfactory
 
Superior
 
 
 
If you indicated that the service was unsatisfactory, would you please indicate the specific contractor and describe what happened?
   
 
 
 
The process for getting your concerns resolved was:
 
Very Poor
 
Somewhat Unsatisfactory
 
About Average
 
Very Satisfactory
 
Superior
 
 
 
Would you please take a few minutes to describe what happened?
   
 
 
The Process


The following questions pertain to the process by which your most recent service issue was handled. Please indicate whether you agree or disagree with the following statements.
Strongly Agree Agree Neutral Disagree Strongly Disagree
The waiting time for having my questions addressed was satisfactory
My phone call was quickly transferred to the person who best could answer my question
The issue was addressed/corrected in a satisfactory manner
 
 
 
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing quality services in the future.



If you have any comments or concerns about this survey please Contact: -


Demetrius Goodwin

1170 Peachtree Street NE

Suite 1200

Atlanta, GA 30309

(404)885-7737

[email protected]
 
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