PhoneFactor User Experience

Thank you for using PhoneFactor. Please help us improve our product by completing the following questionnaire:

Overall, how do you feel about your experience with PhoneFactor as a two-factor authentication service?

How would you rate PhoneFactor for ease of installation and use?

Onto what version of Windows was the PhoneFactor Agent installed?

Did you successfully activate your account and the PhoneFactor Agent?

Yes

No

I'm not sure

Did you sign into the web-based PhoneFactor Management Portal?

Please rate the help documentation on the web site and within the PhoneFactor Agent:

Well presented and understandable

Sufficient to solve the problem

Difficult to understand

Did not use

Did you contact PhoneFactor Support to troubleshoot problems?

Yes

No

Please take a moment to tell us more about your experience with PhoneFactor and to provide suggestions for improvement:

User Experience Survey