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  1. Surveys
  2. 2007
  3. February
  4. P
  5. PIRVic AVDS
0%
 

At PIRVic Animal Veterinary Diagnostic Services ("AVDS"), we are always looking to improve the quality of our services and products. One valuable way of doing this is by obtaining your thoughts on how we are performing.


We ask for 5 minutes of your time to complete the survey below, providing us with as much information as possible. In order to monitor our progress from last year, we are using the same style of questions as previously.


Please indicate your level of satisfaction with regard to the following PIRVic Veterinary Diagnostic functions and select N/A if the item is Not Applicable to you.


As a token of our appreciation for completing our survey, we have 5 prizes of a bottle of quality wine to be won. To qualify for a prize, please
complete the survey by Friday 20 April 2007.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Name:
   
Organisation:
   
Phone:
   
 
 
Service Delivery
Needs Improvement Satisfactory Excellent N/A
Your overall level of satisfaction with PIRVic AVDS is:
Submission receipt and processing is accurate and efficient:
Submission turn-around times are appropriate for your needs:
Individual test costs are competitive:
 
 
 
Any further comments?
   
 
 
Scientific Quality and Diagnostic Capability
Needs Improvement Satisfactory Excellent N/A
PIRVic AVDS provides a broad range of tests that meet your needs:
PIRVic AVDS provide accurate results:
PIRVic AVDS provide timely results :
 
 
 
Any further comments?
   
 
 
Result Reporting
Needs Improvement Satisfactory Excellent N/A
The reports are clear and easy to read:
Results are reported in an appropriate format:
Interim reports are provided when required:
Explanation of results is provided when appropriate:
 
 
 
 
Any further comments?
   
 
 
Client Communication
Needs Improvement Satisfactory Excellent N/A
PIRVic Case Managers are readily accessible and provide professional assistance and advice:
Your questions are answered clearly:
Our response time to your questions meets your expectations:
Specimen Reception is responsive to your queries:
 
 
 
Any further comments?
   
 
 
 
What is the nature of your business?
 
Veterinarian
 
DVO
 
SVO
 
AHO
 
Diagnostic Laboratory
 
Other
 
The Department of Primary Industries (DPI) is committed to protecting personal information provided by you in accordance with the principles of the Information Privacy Act 2000. The information you provide will be used by DPI to improve PIRVic AVDS service delivery. Your personal information will not be disclosed to any other organisation, unless authorised by law. If you wish to access information held about you or have any other enquires about this project please contact [email protected]

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