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  2. 2012
  3. April
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  5. Plastics Satisfaction Survey
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Dear Customer:

Midwest Elastomers Inc. has provided this online customer satisfaction survey in an effort to obtain information for the purpose of continuous improvement.

We value the opinions of all of our customers, and ask that you please take a moment and complete the survey to assist MEI with meeting our customer's needs and expectations.

After you have made your answer selections, we encourage you to write a short comment at the end of the survey about your experiences while working with MEI.

We appreciate your input and look forward to receiving your completed survey.

Midwest Elastomers - Plastics Grinding Division
 
 
 
Midwest Elastomers knows our company well and willingly works with all departments as required to receive, schedule, grind and ship our products in a timely and efficient manner.
 
Strongly Agree
 
Agree
 
Nuetral
 
Disagree
 
Strongly Disagree
 
 
 
Within the last 12 months, we have not had any quality issues with the service Midwest Elastomers provides.
 
Stronly Agree
 
Agree
 
Neutral
 
Disagree
 
Stronly Disagree
 
 
 
Midwest Elastomers has met all needs and requests for paperwork and forms, and has submitted them in a timely manner.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
Phone calls and emails to Midwest Elastomers receive quick responses, and questions/concerns are handled in a short time period.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
The packaged product supplied by MEI was received in good condition, and was easily opened, had no contamination, was of proper weight and had no material leakage.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
Midwest Elastomers has met our expectations and we plan on doing future business with MEI.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
The staff at Midwest Elastomers is technically knowledgeable.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
We would recommend Midwest Elastomers to others.
 
Stronly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
Suggestions for improvements are:
   
 
Thank you for your participation! As always, we appreciate your business!
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