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  2. 2014
  3. June
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  5. POLARIS TOUR

POLARIS TOUR

POLARIS TOUR
Customer Service Questionnaire
0%
Exit Survey
 
 
1.How did you get the information about this excursion?
 
Shore Excursion Personnel
 
Cruise Director
 
Internet
 
Cabin Information
 
Other
 
 
 
 
2.How many cruises have you taken including this one?
   
 
 
3.Language
 
Excellent
 
Good
 
Fair
 
Poor
 
Why?
 
 
 
4.Tour organization
 
Excellent
 
Good
 
Fair
 
Poor
 
Why?
 
 
 
5.Knowledge
 
Excellent
 
Good
 
Fair
 
Poor
 
Why?
 
 
 
6.Attention to customer
 
Excellent
 
Good
 
Fair
 
Poor
 
Why?
 
 
 
7.Condition of equipment
 
Excellent
 
Fair
 
Unsatisfactory
 
Why?
 
 
 
8.This Excursion:
 
Exceeded my expectations
 
Met my expectations
 
Did not meet my expectations
 
Why?
 
 
 
9.With this excursion, I am
 
Very satisfied
 
Somewhat satisfied
 
Somewhat dissatisfied
 
Very dissatisfied
 
Why?
 
 
 
10.Would you recommend this excursion?
 
Yes
 
No
 
Why?
 
 
 
Comments/Suggestions: