Post closing feedback

Hello:
Recently you took part in a real estate purchase or refinance transaction. In order to constantly improve the closing process for customers we ask that you take a moment to provide some feedback regarding your closing. This survey consists of 7 questions which should take less then 5 minutes to complete. Honest, constructive criticism is greatly appreciated.

1.)Did the Notary call before the appointment to confirm the date/time and location?

Yes

No

2.)Did the Notary arrive on time for the appointment?

Notary arrived early

Notary arrived on time

Notary was 5 or 10 minutes late

Notary was more than 5 or 10 minutes late

3.)Was the Notary professionally dressed?

Yes

No

4.)Did the Notary take the time to explain each document?

Yes

No

5.)Was the Notary friendly and helpful in general?

Yes

No

How much time was spent explaining documents?

Too much

Too little

Just right

7.)Do you have any other suggestions or comments for the Notary?

Name and address:(This field is optional)