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Post Sign Up Survey

Thank you for taking a few minutes to complete this short survey about PhoneFactor. It should take less than 5 minutes to complete the 10 questions. We value your input and appreciate you taking time to provide your feedback.
 
 
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How did you hear about PhoneFactor?
 
Analyst
 
Industry Publication or Web Site
 
Industry Blog
 
Online Search
 
Friend or Business Associate
 
Other
 
 
 

What was the primary reason you registered?
 
My company already has a two-factor solution, but I’m looking for alternatives.
 
My company needs a two-factor solution.
 
It looks like a cool new product, and I wanted to learn more.
 
I am an industry analyst or reporter.
 
Other
 
 
 

What applications are you interested in securing using PhoneFactor?
 
Outlook Web Access
 
Terminal Services
 
Web Site
 
LogMeIn
 
Other
 
 
Citrix Web Interface
 
Remote Access / VPN

 
 

Are you using PhoneFactor yet?
 
Yes. I completed the setup and have been trying it out.
 
No. It is setup, but I haven’t started using it yet.
 
No. I didn’t complete the setup, but I will when I get a chance.
 
No. I lost interest after I registered. It wasn’t what I thought.
 
No. I had a technical problem during the installation and setup process.
 
No. I wasn’t sure how to set it up or use it.
 
Other
 
 
 
How would you rate the ease of completing the following registration and setup steps?
Very Easy    Easy    Okay    Difficult    Very Difficult    Not Applicable
Registering for an account
Installing the Agent
Activating the Agent
Using the Agent to add/configure applications (VPN, Radius, Citrix, etc.)
Using the Agent to add/configure users
Using the Web SDK to add PhoneFactor to your website
 
 

On a scale of 1 to 5, how would you rate the potential value of PhoneFactor for your company?
 
1 - Low Value
 
2
 
3
 
4
 
5 - High Value
 
 

What would be the biggest barrier to implementing PhoneFactor within your company?
 
Cost
 
Communicating the need for two-factor authentication.
 
Time and resources to setup and manage the system.
 
Switching out our current two-factor solution.
 
Other
 
 
 

How many employees in your company might use PhoneFactor?
 
Less Than 250
 
250 - 1,000
 
1,000 - 5,000
 
5,000 - 10,000
 
More Than 10,000
 
 
 
 
   
 
 

Would you recommend PhoneFactor to a friend or colleague?
 
Yes
 
No
 
Please contact [email protected] if you have any questions regarding this survey.
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