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Thank you for choosing Classic World Travel. Please let us know your thoughts concerning your travel arrangements. By taking a few moments to complete this survey, you can help us evaluate our performance. We will also be able to let our suppliers know how they are doing. We want to improve for you!
AS A THANK YOU FOR ANSWERING THIS SURVEY, WE WILL CREDIT YOUR NEXT TRIP $25 PER PERSON!!
 
 
 
 
   
 
 

Was this the first time you used our services?
Yes No
 
 
 
If yes, how did you come to contact us?
 
Recommendation
 
Phone Book
 
Walk In
 
Other

 
 

What most influenced your vacation decisions? (Choose any that apply and put in order of importance - 1, 2, 3 etc.)
Cost
Agent recommended
Friend/relative recommended
Been to destination before
Been to hotel before
Been on cruise line before
TV/Print Advertisement
Hotel/Cruise Website
Other
 
 

Did the agent provide you with adequate information about your destination prior to travel?
Yes No
 
 

Do you feel you received value for your vacation investment?
Yes No
 
 

How helpful was your agent during the planning stages of your vacation?
 
Excellent
 
Good
 
Average
 
Poor

 
 

Did you encounter a problem while you were away?
Yes No
 
 

If yes, did you contact our office to resolve it?
Yes No
 
 

If yes, was the problem resolved to your satisfaction?
Yes No
 
 
 
What could the agent have done differently to make your vacation better?
   
 
 

How satified were you with the service from Classic World Travel?
 
Extremely satisfied
 
Very satisfied
 
Dissatisfied
 
Very dissatisfied

 
 

Would you recommend Classic World Travel to a friend or relative?
Yes No
 
 
 
If no, why not?
   
 
 

For your next trip, how likely are you to use our services?
 
Definitely would
 
Probably would
 
Might or might not
 
Definitely not
 
Yes, but with a different agent

 
 

Overall, how would you rate Classic World Travel?
 
Excellent
 
Good
 
Average
 
Poor

 
 
 
Would you like to be contacted by the owner about a question or comment you may have? Yes or No
   
Best time to call:
   
Phone number to reach you at:
   
 
 

Would you like to be contacted about:
 
Group Travel
 
Family Reunion Travel
 
Birthday Vacation (40th, 50th etc)
 
Anniversary Vacation
 
Luxury Destinations
 
Other ________________________

 
 
 
Please add any additional comments here. We apprecaite your feedback!
   
 
Please contact [email protected] if you have any questions regarding this survey.
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