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Which areas of your business are most impacted by bad data?
 
Claims processing, adjudication and analysis
 
Member enrollment
 
Care management
 
Lab results standardization
 
Executive dashboards
 
Member sentiment
 
Other
 

 
 
How much trust do you have in the data you deal with? (5 is high - 1 is low)
 
1
 
2
 
3
 
4
 
5
 
 
What percentage of claims requires manual effort to resolve due to data problems? How much time for each one?
   
 
 
How is meaningful use reported being affected by pooor data?
   
 
 
How much time per week do you spend looking for the data you need and/or fixing the data you found?
 
1 hour
 
2 hours
 
3 hours
 
4 hours
 
5 hours
 
More than 5 hours
 
Other
 
 
 
How does bad data affect care management and wellness iniatives?
   
 
 
How often do referrals have bad data, such as wrong patient, wrong provider or wrong diagnosis?
 
Under 5%
 
5-10%
 
10-20%
 
Over 20%
 
Other
 
 
 
How successful is your fraud, waste and abuse detection?
   
 
 
What is the impact on “true-up” – integrating different lines of service from different providers for a single episode of care?