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Surveys
2015
May
P
Preferred Hotels Survey
Preferred Hotels Survey
Preferred Hotel Survey
0%
Exit Survey
Dear Traveler,
gategroup is highly interested in ensuring our preferred hotels meet company standards and the needs of our travelers. We recognize that hotel quality and service can change over time. To ensure that day to day preferred hotel issues are properly identified and addressed, we have created the following two-minute survey to capture any challenges you encounter on the road. Please take the time to complete our brief survey so your voice is heard and appropriate action can be taken. It’s important to re-enter any consistent issues encountered across multiple stays.
Many thanks in advance for your participation.
Best regards,
gategroup global travel
*
Please select the city market and hotel you used from the drop down below:
-- Select --
Ahmedabad - Airport Residency
Amsterdam - Dorint Airport Hotel Amsterdam
Amsterdam - ibis Amsterdam Center
Amsterdam - ibis Schiphol Amsterdam Airport
Amsterdam - Linden Hotel
Atlanta - DoubleTree by Hilton Atlanta Airport
Atlanta - Sheraton Gateway Hotel Atlanta Airport
Auckland - Jet Park Hotel
Auckland - Novotel Auckland Airport
Barcelona - Barcelona Airport Hotel
Boston - Embassy Suites Boston Logan Airport
Brisbane - ibis Brisbane
Brisbane - Novotel Brisbane Airport
Bristol - DoubleTree by Hilton Hotel Bristol - Cadbury House
Cairns - Mantra Trilogy
Calgary - Acclaim Hotel Calgary Airport
Cancun - Westin Cancun
Chennai - Trident
Chicago - Allegro Chicago, a Kimpton Hotel
Chicago - Allegro Chicago, a Kimpton Hotel
Chicago - Four Points by Sheraton Chicago O'Hare Airport
Copenhagen - Crowne Plaza Copenhagen Towers
Dallas - Embassy Suites Dallas - DFW International Airport South
Darwin - Hilton Darwin
Delhi - Radisson Blu Plaza
Detroit - Hampton Inn Detroit Metro Airport
Dubai - Le Meridien Dubai
Dubai - Novotel Dubai Al Barsha
Dublin - Carlton Hotel Dublin Airport
Edmonton - Executive Hotel Alexandra
Frankfurt - Holiday Inn
Frankfurt - Park Inn
Goa - Alila Diwa
Halifax - ALT Hotel Halifax Airport
Hamburg - Best Western Premier Alsterkrug Hotel
Hamburg - Courtyard Hamburg Airport
Hamburg - Hotel Wilhelm Busch
Hong Kong - Crown Plaza Hong Kong Kowloon East
Hong Kong - Hong Kong SkyCity Marriott Hotel
Honolulu - Aqua Palms Waikiki
Hyderabad - Novotel
Las Vegas - DoubleTree by Hilton Hotel Las Vegas Airport
London - Ash House - Arora Hotel Heathrow
London - Gatwick - Hilton London Gatwick
London - Heathrow - Arora Hotel Heathrow
London - Heathrow - Hilton Garden Inn London Heathrow Airport
London - Luton - Hampton by Hilton Luton Airport
London - Luton - Luton Hoo Hotel
Los Angeles - DoubleTree by Hilton LAX El Segundo
Los Angeles - Embassy Suites LAX International Airprot South
Madrid - Ibis Madrid Aeropuerto
Madrid - Crowne Plaza Madrid Airport
Manchester - Copthorne Hotel Manchester
Manchester - Premier Inn - Manchester Old Trafford
Manchester - Premier Inn - Trafford Centre West
Melbourne - Mantra Tullamarine
Mexico City - Courtyard Mexico City Airport
Miami - Homewood Suites by Hilton Miami-Airport/Blue Lagoon
Miami - Homewood Suites by Hilton Miami-Airport/Blue Lagoon
Montreal - Aloft Montreal Airport by Starwood Hotels & Resorts
Mumbai - Hyatt
Mumbai - ITC Maratha
Mumbai - Leela
Narita - NRT Excel Tokyu Hotel
Narita - NRT Mercure Hotel
Narita - Richmond Hotel NRT
New York - Hampton Inn and Suites Rockville Centre
Newark - Residence Inn Newark
Oslo - Park Inn by Radisson Oslo Airport
Perth - Perth Ambassador Hotel
Regina - Executive Royal Hotel Regina
San Diego - Hampton Inn Seaworld - Airport
San Francisco - Aloft SFO Airport
San Francisco - Embassy Suites San Francisco Airport - Waterfront
Seattle - Radisson Hotel Seattle Airport
Singapore - Regent Singapore - A Four Seasons Hotel
Stockholm - Clarion Stockholm Airport
Stockholm - ibis styles stockholm airport
Sydney - ibis Sydney Airport
Sydney - Stamford Plaza Sydney Airport
Tokyo - Toyoko inn
Toronto - Hilton Garden Inn Toronto Airport
Toronto - International Plaza
Toronto - Westin Bristol Place Toronto Airport
Vancouver - Sheraton Vancouver Airport Hotel
Washington/Reston - Hyatt Place Herndon Dulles Airport East
Washington/Reston - Sheraton Herndon Dulles Airport
Washington/Reston - Sheraton Reston
Winnipeg - Hilton Suites Winnipeg Airport
Zurich - Dorint Airport Hotel Zurich
Zurich - Moevenpick Hotel Zurich-Airport
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Please select the issue(s) you encountered from the list below:
Amenity Quality – (Lack of or improper function; e.g., Laundry facility unavailable, business center printer not functional, treadmills broken)
Cleanliness (e.g., bathroom was dirty, sheets had not been changed upon arrival, carpets need replacing)
Food Accessibility (e.g., No food available late at night, limited healthy choices at hotel or vicinity)
Location (e.g., too far from business unit, walking estimate of 5 minutes to business unit took 15)
Noise (e.g., room faced airport runway, neighboring rooms kept me up all night due to paper thin walls)
Price (e.g., price was not competitive relative to other comparable hotels in egencia search)
Rate Inclusions ( e.g., charged CHF 10 for parking where parking is included in corporate rate, charged $25 for internet where internet was included in corporate rate)
Rate Availability (e.g., hotel sold out, corporate negotiated rate unavailable)
Room Quality (e.g., bed uncomfortable, coarse bed sheets, no desk for working available)
Safety (e.g., felt unsafe in immediate vicinity surrounding hotel, crime was committed during stay, hotel guests were threatening)
Service (e.g., rude front desk attendant, extra pillows were unavailable)
Shuttle Service (e.g., airport shuttle was unavailable, local shuttle was 30 minutes late)
Room Functionality (e.g., broken toilet, phone didn't work properly, internet was extremely slow or spotty)
Additional comments regarding the above issue:
Additional Comments
Amenity Quality
Cleanliness
Food Accessibility
Location
Noise
Price
Rate Inclusions
Rate Availability
Room Quality
Safety
Service
Room Functionality
Please provide your email address in the case our global or local travel manager needs to contact you for more information regarding your stay
*
First Name
:
*
Last Name
:
*
Email Address
:
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