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Surveys
2015
September
P
Product Satisfaction
Product Satisfaction
PLASTIC FANTASTIC KENYA
0%
Exit Survey
In thinking about your most recent experience with Plastic Fantastic Kenya, how was the quality of customer service you received?How often do you conduct surveys?
Superior
Very satisfactory
About Average
Somewhat Unsatisfactory
Very Poor
The process for getting your concerns resolved was:
Very Poor
Somewhat Unsatisfactory
About Average
Very Satisfactory
Superior
Now please think about the features and benefits of the Plastic Fantastic Kenya jewelry itself. How satisfied are you with the jewelries:
Very Poor
Somewhat Unsatisfactory
About Average
Very Satisfactory
Superior
Would you please take a few minutes to describe why you are not satisfied with the product?
The following questions pertain to the customer service representative you spoke with most recently. Please indicate whether you agree or disagree with the following statements
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The customer service representative was very courteous
The customer service representative handled my call quickly
The customer service representative was very knowledgeable
Are there any other comments about the customer service representative you would like to add?
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.
If you have any comments or concerns about this survey please contact:
Plastic Fantastic Kenya - http://www.plasticfantastickenya.com
Jesah - +254 723 946 210
Ciru - +254 726 381 070
[email protected]
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