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In thinking about your most recent experience with Plastic Fantastic Kenya, how was the quality of customer service you received?How often do you conduct surveys?
 
Superior
 
Very satisfactory
 
About Average
 
Somewhat Unsatisfactory
 
Very Poor
 
 
 
The process for getting your concerns resolved was:
 
Very Poor
 
Somewhat Unsatisfactory
 
About Average
 
Very Satisfactory
 
Superior
 
 
 
Now please think about the features and benefits of the Plastic Fantastic Kenya jewelry  itself. How satisfied are you with the jewelries:
 
Very Poor
 
Somewhat Unsatisfactory
 
About Average
 
Very Satisfactory
 
Superior
 
 
 
Would you please take a few minutes to describe why you are not satisfied with the product?
   
 
 
The following questions pertain to the customer service representative you spoke with most recently. Please indicate whether you agree or disagree with the following statements
Strongly Agree Agree Neutral Disagree Strongly Disagree
The customer service representative was very courteous
The customer service representative handled my call quickly
The customer service representative was very knowledgeable
 
 
 
Are there any other comments about the customer service representative you would like to add?
   
 
 
 
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.

If you have any comments or concerns about this survey please contact:
Plastic Fantastic Kenya - http://www.plasticfantastickenya.com
Jesah - +254 723 946 210
Ciru - +254 726 381 070
[email protected]
 
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