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  1. Surveys
  2. 2013
  3. April
  4. P
  5. Professional Experience Gap Analysis
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Exit Survey
 
 
Hello:
You are invited to participate in our survey to identify if in fact there is a technical knowledge gap between department heads and senior management, and if this can gap be narrowed to support internal advancement successfully. In this survey, approximately 120 people will be asked to complete a survey that asks questions about organizational structures and experience gaps. It will take approximately 10 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Luis Rivero at 604-698-0061 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
* How large is your property?
 
0 - 100 Rooms
 
101 - 300 Rooms
 
301 - 600 Rooms
 
601 - 900 Rooms
 
901 + Rooms
 
 
 
* Please choose which positions are part of your current organizational chart.
 
Operations Manager/Director
 
Rooms Manager/Director
 
Food & Beverage Manager/Director

 
 
 
* Was your Operation Manager/Director
 
Promoted from within
 
Promoted/Transferred from another Delta Hotels & Resorts property
 
Hired from outside Delta Hotels & Resorts
 
Other
 
 
 
 
* Was you Operations Manager/Director previously a:
 
Division Head (i.e. Food & Beverage Manager/Director or Rooms Manager/Director)
 
Department Head (i.e. Front Office Manager, Executive Housekeeper, Outlet Manager)
 
 
How would you rate your Operations Manager/Director knowledge of
Poor Average Good
* Food & Beverage Management
* Rooms Management
* Revenue Management
* Facilities Management
* Financial Management
* Strategic Management
 
 
 
* As organizational charts become more efficient, certain positions are merged to optimize communication and execution. Do you believe this changes have caused a gap on technical experience?
 
Yes
 
No
 
 
 
* Delta Hotels & Resorts is focused on succession planning. Part of our succession plan is to encourage future leaders to create their own Development Plan. What would your suggestions be to close this technical knowledge gap within the Development Plan Frame?
   
 
 
 
Thank you for taking the time to complete this online survey. We will be sharing the results with you once these are tabulated. Below, you will find a space to share any further observations on this matter.