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  5. Proofnedit.co.uk
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Exit Survey
 
 

*** Win £100 worth of service by participating in this survey ***



Proofnedit.co.uk customer experience survey



Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Charlotte at 0208 1233661 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How would you rate the usability and appearance of our website?
 
Poor
 
Below average
 
Average
 
Above average
 
Exceptional
 
 
 
How much do you think is a fair price for 1000 word essay?
 
20
 
30
 
50
 
70
 
100
 
120

 
 
 
What factor do you mostly look out for when ordering a paper online?
 
Company reputation
 
Web appearance
 
Customer service
 
Ease of navigating and using website
 
Pricing
 
Peer reviews
 
Gut instinct
 
 
 
What lead you to leave our website without making a purchase
 
I don't trust you
 
It's too costly
 
I can't access the information that I need
 
Customer service is horrible
 
I plan to come back
 
I have never heard about your company
 
Website doesn't have an academic look
 
I have decided to write my own paper
 
 
 
What would you suggest we do in order to improve our service?:
   
 
 
 
What would like to have done in order to improve our website appearance and usability?: