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| 1. What is your perception of PTC's commitment to customer needs? |
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| 2. What is your perception of the value of PTC to your business? |
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1. Please rate the importance of, and your satisfaction with, your experience getting assistance with the following activities.
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| 4. What could be done to improve your post-sales non-technical support experience? |
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| 5. What key areas should PTC address over the next year to strengthen our relationship with you and your business? |
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