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  5. Pumpkin Paws Customer Satisfaction Survery
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Exit Survey
 
 
Hello Pumkin Paws Pet Parents,

You are invited to participate in our first customer satisfaction survey which will take less than 5 minutes to complete.

Your participation in this study is completely voluntary and 100% anonymous. In order for us to provide the best quality of care to you and your four legged family member, it is very important for us to get your feedback and opinions on our services

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Leslie Centofanti at (347) 843-0427 or by email at [email protected].

Thank you very much for your time and support. Your participation in this survey is critical as we strive to satisfy all of our pet parents, and being on the same page is crucial to providing that level of satisfaction.

Sincerely,

Leslie Centofanti

Please start with the survey now by clicking on the Continue button below.

 
 
 
 
How long has Pumkin Paws been your pet care service provider?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
 
 
How would you rate your level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A
Customer Service
Professionalism
Reliability of Pumkin Paws’ staff
Trust and confidence in our services
Pet Check Technology
 
 
 
How likely are you to continue doing business with us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely is it that you would recommend Pumkin Paws Pet Service to a friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Do you have any suggestions for improving our services?